Yngvar Dalgaard
Program Coordinator · 11-50
1 review written · 5.0 average
Yngvar Dalgaard's favourite software
No favourites yet.
Reviews by Yngvar Dalgaard
★★★★★
The support team is the main reason this review is glowing. Seven weeks in at a small education-focused nonprofit, and I had more questions than I care to admit. Not once did I feel like I was being passed around or handed a generic help-center link. Real people, specific answers, fast turnaround. That matters enormously when you're the only person at the organization who actually knows what the tool is supposed to do.
The platform itself took some getting used to. Customizable boards are genuinely flexible, but that flexibility means there are a dozen ways to set something up and maybe two or three that actually make sense for tracking grant contacts and donor relationships. Every time I backed myself into a corner with a workflow I'd built wrong, I reached out via chat. Response came within the hour every single time. One rep even followed up two days later to check if the fix had held. I wasn't expecting that. Small thing, but it stuck with me.
For anyone in the nonprofit or education space who's nervous about onboarding a new platform without a dedicated IT department, the support safety net here is real. The features are solid and the boards are genuinely useful for managing communications across a small team. Value for the price is reasonable given what we'd otherwise spend patching things together with spreadsheets and email threads. Two months ago I would have told you this category of software was more trouble than it was worth. I was wrong.
