Apteco
★★★★★ 4.8 · 5 Reviews
What is Apteco?
Apteco software offers an end-to-end actionable marketing insights platform, connecting you with your data. Our leading software platform brings analytics, visualisation and customer segmentation to your fingertips. Use all your data to generate insights to action your campaigns all in one easy-to-use workspace. Apteco helps you understand your customers better than ever before, and our best-in-breed software enables you to ensure that every piece of marketing is relevant, targeted, and personal. Apteco’s mission is to help you quickly convert large volumes of transactional, multi-channel customer data into actionable insights. Our powerful algorithms empower you to deliver customer-centric, relevant and targeted marketing campaigns. We help you give each and every customer the personalised experience they expect. Why? Because customers who feel understood are more likely to become loyal brand advocates. We're a safe haven for those drowning in data, giving you the tools to deliver an outstanding customer experience.
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Apteco Reviews (5)
- ★★★★★4
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Apteco Orbit receives consistently strong praise for making dashboard creation and data visualization accessible to non-technical users. Users highlight the intuitive interface, easy setup, and ability to build modern interactive visuals on top of existing FastStats infrastructure. The product has enabled teams to replace manual reporting with self-service dashboards and helped users impress clients with polished, functional outputs delivered quickly.
Support stands out as a genuine differentiator. Multiple reviewers emphasize responsive support teams, clear documentation, and Apteco's willingness to incorporate user feedback into product improvements. Setup and onboarding are described as straightforward, with one user noting their team required minimal ongoing support after initial deployment.
The only mild criticism appears in a single 4-star review, which still describes the experience as great but doesn't elaborate on any shortcomings. Overall, the feedback is overwhelmingly positive with no substantive complaints about functionality, performance, or value mentioned across the five reviews.
★★★★★
Tuesday, July 26, 2022
“The ability to essentially use the existing FastStats infrastructure and…”
The ability to essentially use the existing FastStats infrastructure and build upon that to create modern interactive visuals makes orbit a brilliant tool
★★★★★
Monday, July 4, 2022
“I really like using Apteco Orbit to create dashboards for…”
I really like using Apteco Orbit to create dashboards for my clients or showing them how easy it is to use.
★★★★★
Monday, June 6, 2022
“My team had an easy time with the installation and…”
My team had an easy time with the installation and setup of the tool. The team that uses the software seem to find it easy to use and very intuitive, so just use the tool without any additional support from us. The visualisations I've seen in Orbit are also quite impressive. Instructions provided by Apteco are always clear and concise, and the team is always on hand to address any queries. As a support manager, it is reassuring to know that the support team is always there for you and turnaround times are second to none. We've had experience with many product support teams outside of Apteco and the difference is night and day. Please keep up the great work you do in this area. We also find Apteco listens to feedback on these new products and we've seen improvements come to the product as a result of this.
★★★★★
Wednesday, June 1, 2022
“Great experience in config/setup Apteco team were more than helpful…”
Great experience in config/setup Apteco team were more than helpful with any queries/setup problems I encountered.
★★★★★
Tuesday, February 15, 2022
“The user-friendly nature to create and view with real-time access…”
The user-friendly nature to create and view with real-time access drew us immediately to Orbit. After gathering team requirements, we set about building a suite of dashboards which gave a view of supporter behaviour and giving patterns by business area, appeal/activity, product, and channel for the first time ever. In total, the team have created over 50 dashboards in less than a year and received fantastic feedback at finally being able to understand our supporter behaviour in a meaningful and actionable way. The teams can easily navigate the dashboards with the simple filter and drilldown options and are thrilled to have their monthly manual reporting processes replaced by near-real time self-service dashboards that are both useful to their decision making and visually appealing.
