Asura Hosting

?Tarek Mohamed?? from To2Mor (11 - 25 Employees)

Terrible Service and Unreliable Support

I am extremely disappointed with AsuraHosting. My experience has been nothing short of a nightmare. Here are the major issues I have encountered:

Lack of Support: The customer support is virtually non-existent. Whenever I encounter problems, it takes an unreasonably long time to receive any form of assistance, if any at all. The support team seems to be unresponsive and ineffective.

Frequent Server Downtime: The servers are consistently unreliable, with frequent outages. My websites experience downtime of more than 8 hours daily, which is absolutely unacceptable for any hosting provider.

Numerous Technical Issues: I face a multitude of technical issues regularly, which significantly impacts the performance and accessibility of my sites. The server problems seem to be ongoing and unresolved.

Overall Service Quality: This hosting service is, frankly, fraudulent. The promises made about uptime and support are not met, and the service fails to deliver on its basic commitments.

I strongly advise against using AsuraHosting if you value reliable service and support. This company does not provide the quality of service they claim to, and they seem to have no regard for customer satisfaction.

Johan Vansta from N/A (11 - 25 Employees)

They go well above anything I have had to deal with in the past. Great service and product. We run a small freelance agency (web designing) and use them for all our clients for more than 4 years now, can't recommend them enough.

Sohail Muzammil from Earagon Digital (2 - 10 Employees)

I have been a customer of Asura Hosting for nearly three years. During this time, I was very satisfied with their service. However, over the past few months, I have encountered issues that have led me to question the reliability of their service.
From June 2024 to August 6, 2024, Asura Hosting experienced four major outages. Each outage caused inconvenience and affected my business reputation and customer trust.
It appears that Asura Hosting's service stability has been going down day by day. Despite being a loyal customer, I am concerned about their ability to provide reliable hosting services. The frequency of these outages suggests that there are underlying issues that are not being addressed effectively.
Given these recurring problems, I am forced to reconsider my hosting provider. I hope Asura Hosting can take immediate steps to improve its service reliability and prevent future outages.

cesar augusto gordillo from casaindigo (2 - 10 Employees)

i request a backup restore for one of my 25 websites, they restore the whole server to an old 20 days backup, so all my websites in account, all info, sales, files where deleted and restore to a 20 days backup old, means i lost one month of information an all my domains under my account, they never gave me a reason or solution.
they fucked my business completely

Rochecard Tasovac from N/A (2 - 10 Employees)

I've been using Asura Hosting for something like 2 years now.

Always upfront support when you need them and they'll go the extra distance to help you out. Great provider all-round. Service is excellent.

Bassem Fialho from RadioZ (2 - 10 Employees)

Exceptional service! Streaming now with them for just over 2 years for all our radio stations (20 ), great provider, great product and great team! Not once did we ever go down or have issues, in over 2 years - that's impressive!

Karthy Gomery from Klues (11 - 25 Employees)

Some of the best hosting I have ever had, period.

Mike and his team are excellent at the job they do, really go above and beyond for literally anything. They go really beyond the scope of a provider and will help you with things not even concerning them.

The hosting product is also Superb and couldn't ask for better. We use them for both normal web hosting and reseller based plans.

James from Radio Host Co (2 - 10 Employees)

This is the worst company on the planet. DO NOT GO NEAR THEM WITH A 55 FOOT POLE. There are constant problems. Every day there are issues. They blame things that are not even based on science. Every platform I ever had at this company failed miserably and I mean daily. I literally have over 200 tickets I bet for things that have gone wrong since day one. Now, they will blame the script and whatnot being extensive but they migrated it. They knew what was up. They lied to us for for months doing the band aid thing and nothing ever worked. They do NOT even come close to providing a working product. If you use this company for anything, whatever it is will fail. I tried this company 6 times. With 6 different accounts. The problem is the pyramid scheme. They feed off bad servers and host companies and so we pay for it because when I say this bad. Holy cow this has been some of the worst decisions I ever made in business. They are literally the worst company. They sell product that does not work. It simply fails every day. Not one day goes by without a bad issue. I am exaggerating. Use me to realize never to go to this company for anything. i am serious. Run to the other side of the internet. They have cost me so much time, energy and man hours. its been such a horrible battle. This is a job like watching automatic sprinklers and because of the daily issues, you have to police it every day. I have sites going down every day. not one goes by without a bad issue. NOT ONE...you would think a fluke would happen. No. Its been so bad. SO BAD

Walter Olamilekan from Hobby (1 Employee)

They really did go above and beyond to help setup one of my Wordpress sites. Helped explain to me the process of getting things setup and secure, migrating data, etc.

Never seen this level of service from a Budget provider. Really lucky I managed to find them!

Much, much better than the service I got from big providers that just link you to some guide and don't help you at all!

Thank you.

Ronalyn from N/A (2 - 10 Employees)

Extremely well-run web hosting product. Service is actually excellent. Have over 20 different websites with them throughout the 3 years I've been with them. Nothing but positive things to say!