BitRecover Software

Scarlet from QuantumForge Systems (11 - 25 Employees)

Recently, I used a PST to PDF conversion tool to convert my PST file into PDF format. I had some doubts about whether the software also converts attachments into PDF pages, so I reached out to their support team for clarification. They addressed all my concerns effectively. After gaining confidence in the tool's functionality, I decided to purchase it. The conversion process went smoothly, and I successfully completed my work. I appreciate the support team's assistance in resolving my queries.

Tech Worker from selfe (1 Employee)

I purchased a tool to migrate data from a PST file to Thunderbird. However, I faced an issue where my multi-level nested subfolders were not being converted. When I contacted the support team, they explained that this problem was due to the Windows file path limit of 260 characters, which is a known limitation of Microsoft Windows.

To resolve the issue, the support team helped by shortening my folder structure, which brought the file path within the 260-character limit. This allowed me to successfully migrate my data. The support team was responsive and helpful throughout the process. Overall, the tool works well, but understanding and working around this limitation required some extra effort.

Sarah Stark from Sarah Stark and Sons (501 - 1,000 Employees)

I had a great experience with the support team while dealing with an Outlook PST file issue. The problem was with the folder structure being too large, causing complications during the conversion. The team helped me by guiding me to simplify the folder structure instead of modifying the path. Their patience and clear instructions helped resolve the issue efficiently. Although I couldn't adjust the path, they offered valuable alternatives, ensuring everything worked smoothly. Their expertise and professionalism made a potentially frustrating situation much easier to handle. Highly recommend their support for anyone facing Outlook-related challenges!

Anisha West from Genriva Systems (51 -100 Employees )

I recently purchased the BitRecover EML Converter Wizard software to convert my EML files to various file formats. However, I accidentally acquired both the Standard and Pro licenses. Subsequently, I contacted the support team to explain my situation, expressing that I only required the Pro license. I am pleased to report that the support team promptly refunded the amount for the Standard license, as I did not need two licenses for the same software. I extend my sincere gratitude to the support team for their understanding and assistance with the refund process.

Sarah Stark from Sarah Stark and Sons (2 - 10 Employees)

I recently faced an issue while working with PST files in Outlook, specifically related to folder structure and path length limitations. The support team was very responsive and guided me step-by-step through the process of opening the PST file and addressing the structural challenges.

While there was an option to modify the Windows registry to resolve the issue, they were transparent about the risks and left the decision to me. Additionally, they escalated my request to their development team for a long-term solution, with an expected update in 4–5 business days, which is much quicker than standard timelines.

Although the immediate solution wasn’t perfect due to the folder structure complexity, I truly appreciated the team's dedication, transparency, and willingness to explore every possible workaround. They kept me informed throughout and reassured me that my concerns would be addressed in future updates.

Overall, I was impressed by their professionalism and commitment to customer satisfaction. I look forward to seeing the improvements in the upcoming updates!

Siddrick Walker from The Moon Light (2 - 10 Employees)

I had been using the Pegasus email client for years and had accumulated a lot of important data. When I needed to switch systems, I ran into a problem because the support for Pegasus wasn't available anymore. After some research, I found a solution that allowed me to convert my data into a usable format. This tool helped me transfer everything smoothly to PST (Outlook). It really made the process easier and saved me a lot of time.

Tom from self (1 Employee)

I accidentally purchased the BitRecover EML Converter instead of the required tool for PST to PDF conversion. Customer Support quickly resolved the issue by replacing it with the BitRecover PST Converter at no extra cost, and I successfully converted a 5GB PST file to PDF format without any issues. The software worked flawlessly and exceeded my expectations.

Junya from self (1 Employee)

I recently needed to migrate all my emails, along with the folder structure, from one Gmail account to another. Following guidance from Tech Support, I used Google Takeout to export my emails as an MBOX file. Then, I used the BitRecover MBOX Converter to transfer the emails to my new Gmail account.

The process was straightforward: I imported the MBOX file into the BitRecover tool, configured my destination Gmail account, and initiated the migration. The tool successfully transferred all emails and folders while preserving the original structure and metadata.

This method was quick, efficient, and user-friendly, making it an excellent solution for Gmail-to-Gmail email migration without any data loss.

Thank you BitRecover Tech team for helping me!!

James David from Electronic Company (1,001 - 5,000 Employees)

I decided to switch from Office 365 to G Suite, therefore I bought the BitRecover Office 365 backup tool a few days ago. ...and it really does provide fantastic results. Rather than having to manually import or export my data, this software automatically syncs everything from my Office 365 account with G Suite. In addition, it offers 30 different ways to back up your Microsoft 365 information. The nicest aspect of this software is that I can transfer information from any folder, including Inbox, Sent, Trash, Draft, and any others I may have made. We really appreciate BitRecover’s support and the wonderful Office 365 Backup Tool that you've provided.

Daniel Giebelhaus from Moip GmbH (1 Employee)

Just bought their OML tool to transfer calendar entries to ICS files but the tool is not working properly - could not import most of the entries and the support does not want to refund me my money. They even advertise that they refund within 30 days -> this is clearly false advertisement. I got it from this page: macuncle