What is Bizagi?
Bizagi’s industry-leading low-code platform for intelligent process automation connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com.
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Bizagi Reviews (6)
- ★★★★★3
- ★★★★★2
- ★★★★★0
- ★★★★★1
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Bizagi earns strong praise for ease of use and process visualization, but pricing and vendor lock-in are serious pain points for some users.
Most reviewers highlight the intuitive interface and fast learning curve, making it accessible even to non-technical users. The automatic documentation generation in multiple formats (PDF, Word) is valued for saving time on updates. Users also appreciate the built-in validation warnings that catch modeling errors and maintain integrity. Several note it works well for visualizing complex workflows and IT process design without requiring programming.
The main criticism centers on cost and proprietary constraints. One user reported bait-and-switch pricing—free modeling upfront followed by steep fees to implement—and flagged the non-standard file format as a serious barrier to migration or integration elsewhere. Another minor limitation involves gateway functionality restrictions in process flows, which can force workarounds that complicate models.
Overall, Bizagi appears well-suited for organizations committed to the platform for process design and documentation, but buyers concerned about portability or facing budget constraints should clarify licensing terms and export options before committing.
★★★★★
Tuesday, November 26, 2019
“They loured us in with a free modelling interface so…”
They loured us in with a free modelling interface so that we could easily build a model, then came the $$$$ when we actually wanted to use or implement it. When asked if we could export the file, they have a proprietary modelling tool that is not standard and only works in the Bizagi environment which makes integration or migration nearly impossible.
★★★★★
Wednesday, June 10, 2015
“Bizagi is a great tool to visualize processes. I use…”
Bizagi is a great tool to visualize processes. I use it for software development and find it very helpful because it brings a different view to my projects. It is easy to learn and after understanding some basic concepts, you can create your models fast and fluid.
★★★★★
Tuesday, June 9, 2015
“Bizagi BPMN application is for everybody finding simple and daily…”
Bizagi BPMN application is for everybody finding simple and daily useful tool. Using is like a playing game, it is funny and working running fast and effective. Only one thing you need is big screen (up to 28). Application is perfect for beginners too. Finally validation warns you about incorrect connections and steps and that is brilliant. I like to use Bizagi tools.
★★★★★
Tuesday, June 9, 2015
“A very powerful tool for designing complex IT process workflows…”
A very powerful tool for designing complex IT process workflows and correlations to other activities/tasks within ITSM. Easy to learn - effective to use! No programming - intuitiv connect modules/activities together. Works fine for me.
★★★★★
Tuesday, June 9, 2015
“I have used Bizagi for a number of years now…”
I have used Bizagi for a number of years now and it has been a very useful tool for implementing and developing processes. I especially like how easy it is to use and I am sure that I will continue to use Bizagi for years to come.
★★★★★
Thursday, June 4, 2015
“I have used Bizagi Modeler which is part of Bizagi…”
I have used Bizagi Modeler which is part of Bizagi BMP Suite. This is great tool to create and describe different kind of processes and flows. The biggest advantage what I have found very useful is automatic documentation creation in different formats like PDF, MS Word, etc. It saves a lot of time and effort, especially if additional corrections are required in existing process model and appropriate documentation must be updated as well. Another good thing is that system warns you about some incorrect steps what you are trying to make during procecess modelling, it helps to keep integrity of model as such. One minor issue could be related to restrictions for "gateway" used in process flow where gateway should be used either to split apart the flow or to merge together, both behaviours in the same gateway are not supported. This causes to use more gateways to handle specific cases thus process flow becomes more complicated.
