Cirrus Hosting
★★★★★ 3.5 · 15 Reviews
What is Cirrus Hosting?
Cirrus Hosting is a private, family-owned corporation founded in 1999. The Company is based in Toronto, Ontario which has become one of the fastest growing IT communities. Since its foundation, Hosting has vigorously managed to offer valuable web/cloud hosting and hosted internet infrastructure solutions and services to small and large businesses, locally as well as internationally. Cirrus Tech is now one of Canada's largest web and cloud server hosting companies and a leading provider of comprehensive Internet services. Cirrus Tech provides locally based sales and engineering support for its Internet services in Canada and also hosts its entire infrastructure in its local data centers.
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Cirrus Hosting Reviews (15)
- ★★★★★8
- ★★★★★1
- ★★★★★0
- ★★★★★2
- ★★★★★4
Review Summary
Generated using AI from real user reviews
Cirrus Hosting's reviews are deeply polarized, with users either praising reliable uptime and support or reporting severe service failures and poor handling of disputes. The company retains long-term customers who credit it with stable hosting and responsive tech support, but several reviewers describe recent deterioration or troubling experiences with domain handling and infrastructure problems.
Satisfied users consistently highlight professional support staff and consistent performance—one customer of 13 years notes issues are resolved on first contact, while others praise Canadian hosting and stable servers. However, critics report a starkly different experience: multiple unresolved database failures, frequent downtime after server upgrades, and dramatically degraded site performance after switching to the company's recommended VPS tier. One reviewer saw monthly income drop from $900 to $60–$90 due to slowness.
Beyond performance issues, two reviewers describe problematic account management. One claims the company withheld their domain, charged $30 to restart it, and misled them about transfer timelines. Another reports disconnected support calls and staff refusal to escalate complaints. A third notes the company lacks transparency on company size and location, listing only a picture as their office.
The range suggests either inconsistent service quality across accounts or significant changes in operations. Long-term customers remain loyal, but newer or problem-affected users express strong caution.
★★★★★
Friday, May 10, 2019
“Migrated my emails and website to Cirrus hosting from GoDaddy.…”
Migrated my emails and website to Cirrus hosting from GoDaddy. absolutely love Cirrushosting, I no longer have email issues and their spam filter works like a charm, they've been very helpful and supportive.
★★★★★
Friday, April 26, 2019
“just found out they did NOT xfer my domain name…”
just found out they did NOT xfer my domain name and then halted my domain - they forced me pay almost $30 to restart telling me i had to wait 60 days to moved away from them which i found out was a lie - run away from them - they are evil
★★★★★
Thursday, April 26, 2018
“terrible company - i xferred my domain and website to…”
terrible company - i xferred my domain and website to them and they made me do work and when i did the work, they said i didn't do it - cody in tech support was bad and then i was on the phone with anita 45 min and then wad disconnected- both of them REFUSED to give me the 1st name of their supervisor - i am now SEArching for a NEW host - cirrus was a BIG mistake - please AVOID !!!!
★★★★★
Sunday, March 1, 2015
“Maybe a good choice for people from Middle East (Owners…”
Maybe a good choice for people from Middle East (Owners are from IRAN) but not for us in North America. FUNNY: they are very small and only 5 in total , no head office (that is why there is no specific address only a picture that they call it head office) No support no communication no any special offer now I know when I change my hosting company ,, what a waist of money and headache they were. no money back
★★★★★
Tuesday, July 15, 2014
IDE“These people are completely useless, worst service ever complete rip-off.…”
These people are completely useless, worst service ever complete rip-off. Had basic hosting it was slow then they told me I need VSP hosting. Their VSP the like hosting on a turtle that never moves. The only person that has any tech experience is James, everyone else I dealt with was pretty useless. STAY AWAY FROM THESE PEOPLE.
★★★★★
Tuesday, May 7, 2013
“I really appreciate the help I get from tech support…”
I really appreciate the help I get from tech support at Cirrus. It really is some of the best service of any tech company I've worked with! I will keep passing on the referral of Cirrus to those looking for excellent hosting.
★★★★★
Friday, March 1, 2013
“My site has been hosted by Cirrus Tech for about…”
My site has been hosted by Cirrus Tech for about 4 months now and I am pretty happy with the service. Very reliable connection and no server downtime so far along with a professional support makes me really happy with the service they are offering. The fact that my site is being hosted by a Canadian company was also another reason for me to use Cirrus Tech.
★★★★★
Monday, February 4, 2013
Ardagh Family Dentistry“Our business has used Cirrus hosting for 1 year now.…”
Our business has used Cirrus hosting for 1 year now. Their service to our office exceeds all of our expectations! Tech support is efficient, reliable, and they maintain a great level of efficient customer service! The staff I've dealt with directly have been very helpful, and have always remained professional. Any problems I have ever had with adding information to our site has been done efficiently. The gentleman I spoke to directly recently, were very polite and dealt with the issue at hand on a timely manner. For someone who isn't very computer savvy their tech support knows exactly what i'm talking about. Very impressive service!
★★★★★
Thursday, January 31, 2013
“I had Cirrus Hosting services for past 13 years and…”
I had Cirrus Hosting services for past 13 years and for all the time they have supported my personal website and my business server exactly as I expected. The price is great and at the same time the professionalism of their staff helped me not to have any problem tickets left open. I just needed to elaborate the problem and they fixed it in the first call/ticket.
★★★★★
Tuesday, September 25, 2012
“I'm sorry to say this but I used to be…”
I'm sorry to say this but I used to be very happy with things but in the past year or so my experience has not been good. Recently, all my database connections were failing. My site uses 3 databases and they all failed one evening while I wasn't performing any work on my sites. Support said it was the fault of my scripts however these scripts had been working fine for 6 years. It didn't matter that I was right, Cirrus support staff refused to take my problem seriously and they spent a great deal of time and energy trying to prove it was my fault and not theirs. Well, after a 12 hour outage, it finally started working again. When I asked for an explanation about what went wrong, they claimed that they never did anything to fix the problem. Well after the exchange of a few more nasty emails, I asked them to close the ticket before we both said things we would regret. I've made up my mind to move my sites to a new company. Something has changed within this company in the past few month and it's certainly not for the better.