Downtownhost

Jorge

I've been with Downtownhost for close to 5 years. In the beginning they where great. Now there are constant problems. Excuses and pointing fingers. After emailing back and forth for hours, blaming everyone but themselves, they found it was their fault.

Marc

A lot of downtime. Very poor customer service and a huge lack of updates. I am also told that phone support is offline.

Current customer from Soon to be former customer

These folks are really nice to you until you pay the money, then you are on your own. They do not answer the phone nor return phone messages, email support is no help at all, there are recurring problems with email because they limit your access, the control panel is so complicated you can't get anything done unless you hire a pro or spend days trying to figure it out. Did I mention they never answer the phone?

scott s

Been with them for 3 years. They are honest and provide a great service. Customer service is quick and gets the jobs done. You can feel confident when you choose them. You are getting the best bang for your buck! I recommend them absolutely.

Teascu Dorin from roStyles Design

Best prices, Best service, Best response, Best Solution!

Rick

I have been with this company since 2009. The first 2 years it was great. Beginning in 2011 it seems their servers would go down every other month. They would give multiple reasons as to why the servers went down or why you could not access your website. the most common excuse is a security issue. They never tell what the security issue is you just have to believe them.

They will never give you information even when you ask them. Once they upgraded RVSitebuilder and lost some of my data. They do not keep backups as other webhosting companies do, so you're on your own.

Be very careful of this company, I still have not received a reply or refund for over 1 years service since cancelling with them.

Not trustworthy and you can find better comanies out there.