Host Surf UK
★★★★★ 3.3 · 9 Reviews
What is Host Surf UK?
A UK leading Hosting and Server Provider. We provide Shared, Reseller Hosting, Dedicated Servers, VPS and Web Design. 24/7 Technical Support via Live Chat and Tickets. Highly Reliable Servers 100% Uptime Guaranteed, No Setup Fees, 0 Day Cancellation, Proactive Monitoring & Alerting.
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Host Surf UK Reviews (9)
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★1
- ★★★★★3
Review Summary
Generated using AI from real user reviews
Host Surf UK has sharply divided users, with strong praise from newer or long-term satisfied customers but serious reliability issues reported by others.
Five reviewers gave top marks, citing competitive pricing, helpful support, and stable service. One highlighted good features like full cPanel access and server-side compression; others simply noted no downtime or problems over months or years of use. These customers describe a straightforward positive experience.
However, four reviewers reported severe outages lasting days or weeks, slow support response times (4–8 hours or longer), and poor communication. One account holder lost clients and business after a server migration to London; another found the shared hosting "offline more than online." A third had to fix database issues themselves after days of waiting. These users also complained about difficult contact channels—no phone line, only a premium-rate number that goes unanswered—leaving them without help during critical problems.
The split appears to correlate with account age and server location, suggesting service quality may have degraded or been inconsistent over time. For prospective buyers, the risk is substantial: while some report smooth sailing, others faced business-damaging downtime with minimal support intervention.
★★★★★
Monday, February 23, 2015
“I have been with Host Surf UK for just over…”
I have been with Host Surf UK for just over 2 Years. I have not had any problems at all. There prices are very competitive for the services they offer. Support side of thing are also excellent. If I was asked to recommend a Host to a friend I would defiantly send them to Host Surf UK
★★★★★
Thursday, January 15, 2015
“Shared server hosting is offline more than online, takes 4-8…”
Shared server hosting is offline more than online, takes 4-8 hours once there is a problem to resolve the server issue. Not there own servers.
★★★★★
Friday, March 7, 2014
PromotionStep“Till recently I have been satisfied with their services, but…”
Till recently I have been satisfied with their services, but since February of 2014 it is a total nightmare. Sites are down for days if not weeks and they are doing nothing to recover. I spotted one issue by myself - it was a matter of two clicks in Cpanel SQL databases repair. Took them days to do that - and still ended up with fixing by myself. Two accounts with them - now out and happy!
★★★★★
Tuesday, March 4, 2014
Rogiet Property Services“Anyone needing hosting I am telling you now, give it…”
Anyone needing hosting I am telling you now, give it up and look elsewhere, I would not have the space or the time to relay the endless catastrophic list of errors I have endured with Host Surf UK. Clients lost, business lost, sleepless nights and much more, if I put a price to the damage and loss of business it would be thousands and it's still not over. The worst thing has to be the lack of communication and the replies to emails that are totally useless and leave you well and truly in the dark. If I could get on national news and tell all about the shambles I would. Only thing to say is avoid unless you thrive on stress and disappointment.
★★★★★
Wednesday, November 27, 2013
Motion Signs Ltd“With Host Surf UK everything was fine until they have…”
With Host Surf UK everything was fine until they have moved servers to London. From that day we are experiencing problem by problem. I understand that technical support do what they can, however their turnaround time is very slow. On the day of their migration website stopped working, along with email accounts. End user had to change nameservers. Then the scam email problem came around. Despite the fact I was giving notifications about this issue nothing has been done properly. Now the problem is huge, cause the IP where server is located is completely compromised. It is listed almost on every spam blocking software, which means I can't send out emails at all as my customers don't want to receive emails from untrusted places. There is no telephone to call, only premium number, which is not answered. Completely crap communication. Nothing is as it should be. Not recommend so far.
★★★★★
Wednesday, October 9, 2013
Hungarian Pyrotechnics“I think it's the best hosting company. Low prices, good…”
I think it's the best hosting company. Low prices, good redundance, really helpful staff. I've never experienced any dropout. I made a great deal when I purchased my shared hosting. Full features cpanel, custom php.ini, server side compressing, and more and more great features.
★★★★★
Wednesday, October 9, 2013
manchesterinfo.eu“Services Excellent! They know what they do.”
Services Excellent! They know what they do.
★★★★★
Monday, December 31, 2012
KOG Designs“Just purchased our first shared hosting account and we decided…”
Just purchased our first shared hosting account and we decided to go with Host Surf UK. Great company to deal with so far.
★★★★★
Saturday, April 7, 2012
The+Invite+Printers“I+have+been+with+this+host+for+over+a+month+now+and+although+I+have+yet+to+fully+launch+my+website+they+have+been+great+so+far! This+is+my+first+venture+into+creating+for+a+website+for+my+business+and+the+guys+at+host+surf+have+been+ever+so+helpfull!”
I+have+been+with+this+host+for+over+a+month+now+and+although+I+have+yet+to+fully+launch+my+website+they+have+been+great+so+far!
This+is+my+first+venture+into+creating+for+a+website+for+my+business+and+the+guys+at+host+surf+have+been+ever+so+helpfull!