Intermedia
★★★★★ 5.0 · 1 Review
What is Intermedia?
Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. Intermedia's broad yet tightly integrated suite of cloud applications is managed through one intuitive point of control and is backed by a 99.999% uptime service level agreement (SLA) and J.D. Power-certified support. Offerings include cloud voice, web/video/content sharing and conferencing, file backup, sync and share, business email, identity and access management, security, archiving, and more.
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Intermedia Reviews (1)
- ★★★★★1
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Review Summary
Generated using AI from real user reviews
Intermedia earns strong marks for ownership-based pricing, responsive support, and hands-on onboarding. The single reviewer praises the company's infrastructure model—they own rather than lease their hosting—which they credit with enabling month-to-month billing without hidden fees. Support also stands out: the reviewer called at 2am with what turned out to be a user error, but the team stayed on the line until everything worked smoothly at no extra charge. The reviewer emphasises feeling supported through setup rather than abandoned. With only one review available, this snapshot reflects a positive early experience but doesn't yet indicate how consistently Intermedia delivers across different use cases or customer segments.
★★★★★
Thursday, January 24, 2013
Disaster Specialties“I don't know where to begin. Intermedia is moving to…”
I don't know where to begin. Intermedia is moving to the top of the world. Intermedia owns their hosting service, they don't lease or pay a sub-lease like others do. This gives Intermedia the edge on pricing, that's why they don't charge any fees, and no subscription charges, you only pay month to month. I'm glad I switched. On day 1, I had a problem. I called them at 2am, these folks were there, ready to help and it turns out it was a error that I made. Even with that thought in mind, they didn't hang up, they stayed with me until things were running smoothly and there was no charge. Intermedia is really ready to help you get set up and running, you are not left in the dark.