What is Iomart?
All of us at Iomart are working hard to ensure we offer the right support in these difficult times. Our priorities are to ensure the health and welfare of our staff and continuity of service for our customers. Many of you will have implemented your Business Continuity plans and are now managing a remote workforce. We have brought together some of the solutions that could help, as well as more general advice and resources that might prove beneficial.
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Iomart Reviews (10)
- ★★★★★6
- ★★★★★1
- ★★★★★0
- ★★★★★1
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Iomart delivers strong uptime and reliability but has inconsistent customer service and sales practices. Six of ten reviewers give five stars, primarily praising excellent server availability and responsive support teams who solve problems effectively. Long-term customers report confidence in the platform's stability and willingness to scale with business growth. However, the four lower-rated reviews expose real friction points. Two users describe slow or unhelpful support, with one reporting website downtime and rude interactions. A third criticised the sales process—high pricing, pushy long-term contracts, and feeling undervalued as a smaller company. A fourth gave a one-star rating citing bias against email marketers and dismissive sales behaviour. The divide appears partly company-size dependent; established customers with larger deployments report satisfaction, while smaller firms and those with sales interactions describe feeling deprioritised. If hosting stability is your priority, reviewers confirm it works. If you're evaluating pricing, contract terms, or early-stage onboarding, request references from comparable-sized businesses and clarify support response times upfront.
★★★★★
Friday, March 3, 2017
“Biased against (compliant and all) email marketers so instead of…”
Biased against (compliant and all) email marketers so instead of just saying no thanks sales person Ryan highballed us on a price, wasted my time going into detail on our needs, made assumptions and insulted us. Horrible experience. Dont use them!
★★★★★
Tuesday, May 19, 2015
“iomart from day 1 have been a very easy and…”
iomart from day 1 have been a very easy and proficient company to assist me in migrating my IT platform to the cloud. They enabled me to both reduce my overall IT expenditure whilst also improving uptime which was key to me investigating cloud services in the first place. I would definitely recommend iomart to anybody who was looking to go through the same process.
★★★★★
Wednesday, November 5, 2014
“Great up time, my server is online all the time…”
Great up time, my server is online all the time and when i do need to contact support they are helpful and efficient
★★★★★
Friday, October 4, 2013
Heroes Centre“Never had any issues at all with iomart. Uptime has…”
Never had any issues at all with iomart. Uptime has been great which is why we selected them for our web hosting. Currently have a couple of cloud VMs controlled by the very impressive Control Panel. Easy to use. When I have spoken to the support team they have been more than helpful. Recommended.
★★★★★
Thursday, April 25, 2013
SMEtech Solutions“I briefly used iomart's Cloud service, I wanted to use…”
I briefly used iomart's Cloud service, I wanted to use it to set up the backbone of my Cloud services company with a number of multi-tenanted solutions. Although when the machines were set up they were OK. But during the initial set-up I found the staff unhelpful and often felt that as a smaller company I was not really being appreciated, just tolerated. They are pretty expensive compared to other providers too, and always seem to push the long term contract onto you. I imagine if I was a company of 500 staff I would have had a much better experience.
★★★★★
Monday, January 14, 2013
“I have never had any issues with their hosting capabilities.…”
I have never had any issues with their hosting capabilities. They can sometimes be slow with responding to customer service related questions but overall my experience has been positive!
★★★★★
Tuesday, December 4, 2012
“Would+not+recommend,+slow+to+act,+not+helpful+and+hard+to+talk+to+someone+when+needed.+Generally+has+been+difficult+to+deal+with+since+the+beginning.+I+regret+it+everyday+having+to+deal+with+them.+Looking+forward+to+when+the+contract+is+up+so+I+can+move+from+this+company.+Website+has+also+gone+down+at+least+twice+with+them+and+they+were+rude+to+deal+with.”
Would+not+recommend,+slow+to+act,+not+helpful+and+hard+to+talk+to+someone+when+needed.+Generally+has+been+difficult+to+deal+with+since+the+beginning.+I+regret+it+everyday+having+to+deal+with+them.+Looking+forward+to+when+the+contract+is+up+so+I+can+move+from+this+company.+Website+has+also+gone+down+at+least+twice+with+them+and+they+were+rude+to+deal+with.
★★★★★
Thursday, November 29, 2012
“Iomart+has+been+a+great+company+to+deal+with.+Any+time+I+have+ran+into+issues,+the+Iomart+support+team+were+able+to+help+me+come+up+with+a+solution+to+help+resolve+it.+I+plan+on+sticking+with+their+service+as+long+as+they+keep+up+the+great+product+and+support.+”
Iomart+has+been+a+great+company+to+deal+with.+Any+time+I+have+ran+into+issues,+the+Iomart+support+team+were+able+to+help+me+come+up+with+a+solution+to+help+resolve+it.+I+plan+on+sticking+with+their+service+as+long+as+they+keep+up+the+great+product+and+support.+
★★★★★
Tuesday, June 19, 2012
WestCrowns+Group“I+have+always+found+iomart+to+be+very+helpful+and+service+focused.+My+managed+platform+has+had+a+few+minor+issues+caused+by+ourselves+and+iomart's+team+were+very+responsive+in+assisting+us.+As+our+company+has+grown,+so+have+my+platform+with+them+and+their+100%+uptime+guarantee+has+lived+up+to+its+word.”
I+have+always+found+iomart+to+be+very+helpful+and+service+focused.+My+managed+platform+has+had+a+few+minor+issues+caused+by+ourselves+and+iomart's+team+were+very+responsive+in+assisting+us.+As+our+company+has+grown,+so+have+my+platform+with+them+and+their+100%+uptime+guarantee+has+lived+up+to+its+word.
★★★★★
Monday, June 18, 2012
VV+Amore“Iomart+hosting+have+been+managing+my+online+handbag+site+for+some+three+years+and+the+service+I+have+received+has+been+excellent.+Most+importantly+my+website+has+never+gone+down+which+is+critical+since+I+rely+wholly+on+the+website+for+our+sales+and+marketing+revenues.”
Iomart+hosting+have+been+managing+my+online+handbag+site+for+some+three+years+and+the+service+I+have+received+has+been+excellent.+Most+importantly+my+website+has+never+gone+down+which+is+critical+since+I+rely+wholly+on+the+website+for+our+sales+and+marketing+revenues.