isolved
★★★★★ 4.7 · 1489 Reviews
What is isolved?
isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com.
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isolved Reviews (1489)
- ★★★★★1,095
- ★★★★★350
- ★★★★★3
- ★★★★★2
- ★★★★★39
Review Summary
Generated using AI from real user reviews
isolved receives overwhelmingly positive feedback across all 50 recent reviews, with users consistently praising its ease of use, comprehensive feature set, and responsive customer support.
Users value the platform's ability to consolidate payroll, HR, onboarding, benefits, time tracking, and recruiting into a single integrated system, eliminating the need to re-enter employee data across multiple tools. The customisation options are frequently cited as a major strength, allowing the software to adapt to different industries and business sizes. Payroll processing is repeatedly highlighted as streamlined and accurate, while the employee self-service capabilities—paystubs, PTO, benefits management, W2s—are well-received. Users also appreciate the reporting functionality, fraud protection features, and learning resources like the isolved University.
A few limitations emerge from the reviews. The platform appears less suited for highly mobile or flexible workforces, such as sales teams or field-based therapists with complex scheduling needs. Mobile device onboarding can also be problematic for some out-of-state and warehouse employees without consistent desktop access. One reviewer noted that logging in can be "a multiple-step ordeal," though access improves once authenticated.
Customer service stands out as a consistent competitive advantage, with multiple reviewers naming individual support representatives and praising quick response times and problem resolution. The supportive user community is also mentioned as helpful for learning the system's full potential.
★★★★★
Wednesday, September 3, 2025
“We use isolved for pretty much everything from having employees…”
We use isolved for pretty much everything from having employees apply to eventually leaving the organization in retirement. This system helps them to complete all of their new hire paperwork electronically, saves that into easily accessible files, complete their benefit paperwork each year, clock in/out on a daily basis, easily manage their paid time off. It is used every single day to help not only the HR team to be more efficient but our employees as well.
★★★★★
Wednesday, September 3, 2025
“isolved has significantly impacted HR efficiency by automating repetitive tasks…”
isolved has significantly impacted HR efficiency by automating repetitive tasks and streamlining workforce management. This comes with benefits such as faster onboarding, improved employee retention, and increased productivity.
★★★★★
Wednesday, September 3, 2025
“iSolved helps us efficiently and effectively handle payroll processing freeing…”
iSolved helps us efficiently and effectively handle payroll processing freeing our small management team to focus on the core elements of our business.
★★★★★
Wednesday, September 3, 2025
“Based on my experience both personally and as a supervisor,…”
Based on my experience both personally and as a supervisor, I believe isolved employee management is a well-rounded management option suitable for most typical work environments. It may be less appropriate in industries requiring very flexible work schedules and travel, such as sales. My wife supervises several teams of mobile therapists and isolved may not work as well for tracking their schedules.
★★★★★
Wednesday, September 3, 2025
“I USE MY EMPLOYEE ACCOUNT FOR ALL EMPLOYMENT-RELATED ITEMS- CHECK…”
I USE MY EMPLOYEE ACCOUNT FOR ALL EMPLOYMENT-RELATED ITEMS- CHECK PAYSTUBS- PTO- W2s. I AM ALSO ABLE TO STAY INFORMED ON ALL BENEFITS, POLICIES, CHANGES, AND UPDATES. I CAN REFERENCE PAY HISTORY WHEN NEEDED. LOGGING IN CAN BE A MULTIPLE-STEP ORDEAL, BUT ONCE I AM LOGGED ON- IT'S GREAT.
★★★★★
Wednesday, September 3, 2025
“isolved helped us streamline all of our digital HR processes…”
isolved helped us streamline all of our digital HR processes - recruiting, hiring, onboarding, payroll, benefits reconciliation, etc. We went from a mixed process of paper application and a single-use online platform used solely for timekeeping. It helped us move processes completely online and streamline the processes using data file feeds, and online processes. We were able to engage both employees and managers using the processes so they were a part of their HR lifecycle with the company.
★★★★★
Wednesday, September 3, 2025
“We use isolved for all our payroll needs. The ease…”
We use isolved for all our payroll needs. The ease of use is only matched by their amazing attention to detail and customer support. One day has not gone by since we made the switch to this payroll support package. If you are looking for an organization to partner with - yes partnership- then isolved is the only choice.
★★★★★
Wednesday, September 3, 2025
“I have been very pleased with this product and have…”
I have been very pleased with this product and have no desire to change
★★★★★
Wednesday, September 3, 2025
“Well suited for office hires and anyone working on a…”
Well suited for office hires and anyone working on a desktop. Out of state employees have issues with the onboarding forms and warehouse employees who do not have access to desktops struggle onboarding on mobile device.
★★★★★
Wednesday, September 3, 2025
“isolved was a good transition for us to have a…”
isolved was a good transition for us to have a place to store all employee related documents, training, etc.
