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OnPage

★★★★★ 4.8 · 44 Reviews

What is OnPage?

OnPage automates incident notifications to mitigate human errors and enables rapid resolution of critical IT, healthcare or IoT incidents. Built around the incident resolution lifecycle, the platform enables organizations to get the most out of their digital investments, ensuring that sensors and monitoring systems have a reliable means to escalate abnormality alerts to the right person immediately. OnPage’s Alert-until-Read, escalation policies, redundancies, and scheduling algorithms ensure that a critical message is never missed. Infinitely more reliable and secure than emails, text messages and phone calls combined, OnPage reduces incident resolution time thereby improving productivity and advancing the digital operations of your business. From minimizing IT infrastructure downtime, to shortening response times of healthcare providers in life and death situations, Organizations that are heavily investing in digitization across their business and relying on OnPage for all their secure, HIPAA compliant, critical messaging needs. Learn more: www.onpage.com

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OnPage Reviews (44)

4.8
★★★★★
44 reviews
  • ★★★★★36
  • ★★★★8
  • ★★★★★0
  • ★★★★★0
  • ★★★★0

Review Summary

Generated using AI from real user reviews

OnPage delivers reliable alert delivery that users consistently trust for critical 24/7 notifications. The app excels at getting through when it matters—it bypasses do-not-disturb settings on both iPhone and Android, persists until acknowledged, and integrates well with monitoring systems and ticketing platforms like ConnectWise and AutoTask. Users across healthcare, IT, and emergency services praise the speed of notifications and the ability to replace outdated pager hardware, plus they appreciate responsive customer support.

The main friction points cluster around notification sounds and interface design. Multiple users find the default alert tones too loud or jarring, with limited customization options. Some note that the app can be a battery drain on iPhones, and the web dashboard feels clunky to navigate. A few users mention occasional app hangs or slowness requiring logout/login cycles, though these seem infrequent. Scheduling features work well overall, though a couple of users want better integration with calendars like Outlook and easier schedule copying. One user noted pricing felt high for their needs.

Despite these minor complaints, the overwhelmingly positive reviews emphasize that OnPage solves the core problem: ensuring time-critical messages never get missed or lost in inbox clutter the way text and email do.

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