ReadySpace
★★★★★ 4.3 · 77 Reviews
What is ReadySpace?
ReadySpace focuses on providing Cloud Services to business with applications that require Performance, Compliance and Connectivity in Asia. readyspace.com
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ReadySpace Reviews (77)
- ★★★★★58
- ★★★★★7
- ★★★★★2
- ★★★★★0
- ★★★★★10
Review Summary
Generated using AI from real user reviews
ReadySpace receives sharply divided customer feedback, with most users praising the service but a vocal minority reporting serious problems. The 50 recent reviews skew strongly positive, though the dissenting reviews describe severe failures.
Satisfied customers consistently highlight responsive support staff and stable service, often naming individual team members like David, Yuki, and Kian for going above expectations. Long-term clients emphasize reliability and professional troubleshooting. Several note that the company handles communication proactively and offers helpful advice beyond basic support. Users also appreciate cost-effectiveness and the ability to self-manage resources through the control panel.
The negative reviews, however, describe critical failures: multi-week outages with no resolution, data deletion without notice due to billing issues, slow technical support that leaves problems unsolved, and poor handling of system migrations. Complainants report unresponsive helpdesks, unhelpful staff, and ineffective backups despite paid extra services. A few cite issues with account suspension over minor outstanding balances and unprofessional communication around maintenance.
The divide appears partly geographic and team-dependent. Hong Kong and Singapore users often praise specific staff members, while others report regional offices being unreachable. The inconsistency—ranging from "asset for ReadySpace" to "worst company I've ever come across"—suggests the quality of experience depends heavily on which support person handles your case and whether your issue receives proper escalation.
★★★★★
Monday, September 7, 2020
“CS staffs are all nice and helpful. Our company has…”
CS staffs are all nice and helpful. Our company has been used their service for a long time and their service is stable and reliable.
★★★★★
Tuesday, August 18, 2020
“We have had a long and pleasant association with ReadySpace.…”
We have had a long and pleasant association with ReadySpace. Notable features of their service are excellent and quick response to queries and efficient trouble shooting.
★★★★★
Monday, August 10, 2020
“Helpful and effective services support, highly recommend.”
Helpful and effective services support, highly recommend.
★★★★★
Monday, February 24, 2020
“This company is the worst company I’ve ever come a…”
This company is the worst company I’ve ever come a cross in terms of service and platform interface . Staff is incredible unhelpful and very rude . I would never ever recommend this company to anyone !!! I’ve been trying to resolve an easy issue for the last few weeks !!! Terrible
★★★★★
Monday, August 19, 2019
“Received an email informing email system upgrade on sunday and…”
Received an email informing email system upgrade on sunday and ALL emails in my office cannot work and have to individually and manually change our Password!! Lousy system lousy communication lousy service and protection it's not as if the email is good theres tons of junk emails in the mailbox. Wasted the entire Monday just to painfully change our login. Why are we keeping our system with you?
★★★★★
Friday, July 26, 2019
“very poor service, very poor support and bad technical support.…”
very poor service, very poor support and bad technical support. Took almost 2 weeks and are unable to upload my website!!!!
★★★★★
Tuesday, July 23, 2019
“The experience is very bad. My server has been out…”
The experience is very bad. My server has been out of use for about two weeks. I have sent multiple tickets within two weeks. No one can help me until now.
★★★★★
Tuesday, July 23, 2019
“Worst service provider, response slower than tortoise!! they have a…”
Worst service provider, response slower than tortoise!! they have a change of server, requested for step of changes on our end, they provided the password without details or answer to question
★★★★★
Friday, December 21, 2018
“Joyce Fong is very helpful, she helped us to solve…”
Joyce Fong is very helpful, she helped us to solve issues and follow pro-actively. Thanks Joyce.
★★★★★
Tuesday, November 20, 2018
“The CS is technically incompetent and does not respond timely…”
The CS is technically incompetent and does not respond timely on matters. No sense of urgency.
