What is Stripe?
Stripe is an American technology company that provides payment processing software, APIs and services to businesses around the world. It was founded in 2010 by John Collison, Patrick Collison and Tom Karlo with a mission to make it easier for businesses to accept payments online and in mobile apps. Stripe's platform supports all major credit cards, including Visa, Mastercard, American Express and Discover as well as ACH payments. Stripe also offers fraud protection services to help keep businesses safe from potential fraudulent activities. Stripe has offices in San Francisco, New York City, London, Dublin and Tokyo. It is currently used by millions of businesses worldwide
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Stripe Reviews (4)
- ★★★★★2
- ★★★★★1
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Stripe earns strong marks for ease of use and fair pricing, though settlement speed and fraud detection issues create friction for some users.
Users consistently praise the platform's straightforward setup, customizable payment settings, and secure fund transfers. The interface draws particular mention for being intuitive, and multiple reviewers note that Stripe works well for international transactions. Fees are described as reasonable, and one user highlights the platform's appeal to startups. Customer service receives mixed feedback—one reviewer calls it "top-notch" while another reports slow response times to inquiries.
The main complaints centre on operational friction rather than fundamental failures. Settlement delays (taking several days to reach bank accounts) frustrate users needing quick access to funds. More concerning are occasional payment declines and fraud flagging that appear to be false positives, plus pending payments that leave transactions in limbo. One reviewer notes that initial integration with existing applications can be technically challenging, though this is a one-time hurdle.
Overall, Stripe works reliably for most users but may not suit businesses with tight cash-flow needs or those highly sensitive to payment rejection rates.
★★★★★
Tuesday, December 13, 2022
“I have been using Stripe for a few months now…”
I have been using Stripe for a few months now and I am very pleased with the service. It is simple to set up and use and the fees are very fair. The customer service is top-notch. The only thing I would change is the amount of time it takes for payments to be deposited into my bank account. Pros Stripe is an incredibly easy to use payment processing solution that has been a lifesaver for my business. The setup process was simple and the fees are very reasonable. They provide excellent customer service and it is easy to customize the payment processing settings to fit your business needs. Cons The only downside to using Stripe is that it takes a few days for payments to be deposited into the bank account. This can be a bit of a nuisance if you need the money right away.
★★★★★
Sunday, December 11, 2022
“It’s a reliable and easy-to-use platform that streamlines my accounting…”
It’s a reliable and easy-to-use platform that streamlines my accounting duties. Pros Stripe has been a great asset for my business. It is user-friendly, efficient, and cost-effective. I find that all of my accounting tasks can be completed quickly and accurately with Stripe’s features. Cons Though Stripe has been a great asset, it isn’t without its drawbacks. The customer service team is not incredibly responsive, so when I’ve had questions or issues, I’ve had to wait longer than expected to receive a response.
★★★★★
Wednesday, November 30, 2022
“Pros Stripe actually is a great gateway for startups like…”
Pros Stripe actually is a great gateway for startups like us. They provide seamless transaction process to customer from all over the globe. And It's FREE! Cons They sometimes decline the payment and mark it as fraud and sometime payment goes pending.
★★★★★
Monday, November 14, 2022
“Pros I found the interface quite user-friendly and easy to…”
Pros I found the interface quite user-friendly and easy to use. It also allows some customizations that can be made by the user. Also, the money is transferred securely to avoid any fraud. Cons The integration of Stripe's payment solutions with the application can be a little challenging initially.
