What is Survival Servers?
Survival servers is a Game hosting company
Alternatives to Survival Servers
ZAP-HostingSpotlightZAP-Hosting is one of the world’s fastest-growing platforms for game and virtual servers — trusted by players worldwide to… Learn more about ZAP-Hosting.
Streamline ServersStreamline Servers, founded in 2007, is a market innovator in the high performance & availability computing space. Streamline… Learn more about Streamline Servers.
LargeServer NetworksLargeServer Networks is an IT company that has provided hosting products and services since 2007. By bearing a motto to provide… Learn more about LargeServer Networks.
Fozzy Game Servershttps://games.fozzy.com Fozzy Game Servers is a game server provider. Since 2012, Fozzy has provided powerful web hosting… Learn more about Fozzy Game Servers.
GTXGamingGTXGaming, a renowned game server hosting company that started in 2008, has a fascinating backstory that can be traced back to… Learn more about GTXGaming.
Host HavocHost Havoc Ltd. is a registered Canadian company based in Ottawa, Canada. Our team is comprised of highly motivated, talented… Learn more about Host Havoc.
EternalHostingEternalHosting is game hosting and web hosting that lasts forever! We provide guaranteed lowest prices in the industry with the… Learn more about EternalHosting.
NDC HostFounded in 2002 we aim to be a one stop shop for all your hosting needs. Our support is 24x7, we take pride in being able to… Learn more about NDC Host.
G portalgportal game host Learn more about G portal.
Hyper GamingWe are an Australian game server company based in Sydney, Our aim is to offer different games and the best customer service at a… Learn more about Hyper Gaming.
Survival Servers Reviews (5)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★5
Review Summary
Generated using AI from real user reviews
Survival Servers has delivered a consistently poor experience across multiple users, with servers frequently going offline and support that fails to resolve problems or honour refunds.
Users report servers becoming unavailable within days or weeks of purchase, with extended downtime lasting a week or more in some cases. When customers contacted support, responses were slow or ignored entirely, and technical solutions offered often blamed user configuration rather than investigating infrastructure issues. One user was banned after requesting a refund when their server was non-functional for 70% of their ownership period. Another discovered they could not cancel service due to system bugs and continued being charged monthly for a non-working product. The server discovery and visibility system appears unstable, with servers disappearing from user lists and requiring 30–45 minutes of restarts to reappear.
Beyond reliability, users criticize the technical interface as poor or non-existent, making server configuration difficult. One customer was also directed to acquire equipment (described vaguely) with no prior warning. When users requested server migrations or escalated complaints, support either refused repeatedly or went unresponsive. No positive aspects of the service emerged across these five reviews.
★★★★★
Thursday, April 15, 2021
“Bought an ark server from them. Got it loaded up…”
Bought an ark server from them. Got it loaded up and modified how I want. It worked for about 10 hours then stopped for no reason. I attempted to restart it and it refused to fully load. Opened a support ticket. 14 hours go by and the server still isn't working and 2 different support people have only offered non-incriminating solutions to my problem (solutions that imply that how I set up the server broke it not how they manage them, even though the server ran fine for a period of time with my modifications). After the second response from support not helping I asked for a refund since my server had been unavailable to play for 70% of the time I had owned it and if that was indication of future service I didn't want to continue. 3rd and final support tech responds that they have issued me a refund and banned me for asking for one. Tl;dr sold me a server that didn't work the majority of the time I had it and when I asked for a refund they banned me Also the interface for changing server configs and interacting in general with your server at a technical level are terrible or non existent.
★★★★★
Wednesday, February 19, 2020
“Bought a server, it worked for a few days. Then…”
Bought a server, it worked for a few days. Then it stopped working, tried to get in touch with customer support and they assured me it would be fixed within a few days. Nothing was fixed, I cannot cancel my service because their systems are bugged and I'm essentially getting charged monthly for nothing. Their customer support straight ignores support tickets.
★★★★★
Tuesday, July 30, 2019
“This company is one huge joke, i fully regret throwing…”
This company is one huge joke, i fully regret throwing my money at them to recieve such a shit service. I found people on comparegameservers.com also agree with how bad they are.
★★★★★
Tuesday, July 23, 2019
“Avoid serious. Have international friends I bought a server in…”
Avoid serious. Have international friends I bought a server in London. It set up immediately but gave no instruction or indication that I would need a nasal dryer. But the support staff was available and I did it quickly. However, there was no game listed. So survival servers said to make a new token as if I might not have cut and pasted correctly. I said so much and did so. Still no server. They claimed that it took time to register and then I waited and an hour later it appeared on the list. I played 4 hours and logged out for the night. Next day not on the list. start / stop / update / update / update ... 40 minutes and it is displayed. Whew, I log in but forget to make the plural password so it kicks me back to the main menu ... it takes another 45 minutes to appear on the list. I send them tickets and they report that they can see my London server from Australia. I said, but I can't see it from North Carolina. And after uninstalling / reinstalling / another token, I tell them to move my server to a new machine. They refused four times until I said I would cancel my account. A new ticket person came to the scene and he made a new server. It turned out sometimes. Usually wait between five minutes and 30 minutes but it turned out ... I complained that it was not consistent and pointed out that other survival server servers that appeared every time had the same IP gateway address which means that all six were on the same physical computer server. I said the solution is there. What is different between it and this one? No answer to that and I played another three hours. After lunch I came back to play and the server was gone. The original had been abandoned and it still did not appear, but perhaps once between 30 and 45 minutes of waiting .... I wrote a ticket to cancel my subscription because I would not renew it every month. The next morning they had disabled my account. I still had at least 26 days but they took my money and closed my account.
★★★★★
Tuesday, July 23, 2019
“Thing's were going okay for the first few days I…”
Thing's were going okay for the first few days I had the server. I paid a one year subscription for an ARK server and it has been down for 7 whole days and counting. I submitted a ticket and got the same response as another reviewer has stated; the ONE person that can initiate updates for the server has personal events going on and they did not currently have an ETA on when my server would be back online. I sent them a response email on Monday asking the status of the situation and still have not received a response...
