ThanksBox
★★★★★ 4.8 · 12 Reviews
What is ThanksBox?
With a contemporary workforce characterised by intrinsic motivation, employee recognition and cultural change are increasingly being recognised as fundamental to increasing business performance, attracting new talent, and retaining great people. At a time when businesses were collecting customer data with more vigour than ever before as an attempt to better understand their target markets, Luke Fisher, Merlin Mason and Steve Wikeley, founders of ThanksBox, decided to develop a platform that gave organisations the same level of understanding into what they deemed more valuable – their employees. By capturing intelligent data insights and employee feedback, ThanksBox technology allows companies to monitor and accelerate cultural change by positively reinforcing desired behaviours and creating engaging working environments. We're proud to be helping some of the world's best known brands create meaningful employee engagement through rewards, recognition and employee-led ideas.
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ThanksBox Reviews (12)
- ★★★★★10
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
ThanksBox earns strong, consistent praise from users across organisations of varying sizes. Ten of the twelve reviews are five-star ratings, with the two four-star reviews containing no substantive criticisms.
Users repeatedly highlight ease of use as a defining strength—the platform requires minimal training and adoption happens quickly across mixed technical abilities. The culture shift toward recognition is frequently cited as transformative, with staff engaging from launch and the system becoming embedded in daily workflows. The flexibility to send thanks privately or organisation-wide, link recognition to values, and access the platform on mobile devices resonates across multiple reviews. Users also value the analytics and insights, which help leadership understand where recognition is concentrated and which organisational values are being lived most visibly. The ideas and survey functions receive positive mentions for amplifying employee voice beyond recognition alone.
Support and responsiveness from the ThanksBox team appear consistently as a differentiator—users note the team's availability, friendliness, and willingness to customise and improve the product. One user requested integration with Facebook to bridge communication tools, the only concrete feature gap mentioned across all reviews. No user reports performance issues, difficulty with core functionality, or implementation problems. The product appears to deliver reliably on its core promise of simplifying and scaling peer-to-peer recognition.
★★★★★
Wednesday, July 11, 2018
“Great Product, well liked and used in the office for…”
Great Product, well liked and used in the office for even the most technophobic. We set up Thanksbox as a trial for helping recognition in the office and it's gone down a storm. Used by all areas of the business regularly it's become part of our office culture. The ideas board has been equally useful and generated some popular events and changes to the office. We love it and can't fault the service if there have been any queries.
★★★★★
Tuesday, July 10, 2018
“Thanksbox is a great tool for making instant impact on…”
Thanksbox is a great tool for making instant impact on the engagement and motivation of a team. Each environment within the application is clear and easy to use. The application has also been personalised easily for our needs. The team respond well to the immediacy and the survey function has been great for monthly recognition. I don't have any cons, but it would be great to get a Thankbox button installed onto our hotel team Facebook private group (and vice versa) This would help bring our communication and reward tools together.
★★★★★
Friday, July 6, 2018
“A fabulous business tool and one we could not do…”
A fabulous business tool and one we could not do our daily business without now. Its ease of use along with the support we get from Thanksbox. I really like the fact that the recognition can be linked or not to the reward system. Just a great business tool. I could not fault it in any way. Every time we have had an opportunity to improve it 'Thanksbox' are right there beside us to make the upgrade. It's a necessary business tool which links our values to our behaviours and measures the success of our organisation in living these.
★★★★★
Tuesday, June 26, 2018
“Thanksbox has completely changed the culture of recognition at this…”
Thanksbox has completely changed the culture of recognition at this firm. Its very simple to use. Other users can comment with emoji's on your own post Thanks can be given across all levels and offices E mail notifications when you receive a posted thanks You can map your given and received messages of thanks It only takes seconds to send a thanks Useable on your mobile / tablet Messages can be sent privately or across the whole firm Managers access lets you compare how other departments are doing in the thanking ranking. Any issues we had were ironed out with regular group meetings to ensure Thanksbox was right for us.
★★★★★
Monday, June 25, 2018
“It's a great way to recognise and reward my team…”
It's a great way to recognise and reward my team and you can do that anytime anywhere. I can recognise and reward my team from wherever and whenever. I don't always get to catch people to thank them because my day can get hectic, and this gives a chance to reflect on the day and thank people for giving their all. It's a great way to recognise and reward my team and you can do that anytime anywhere.
★★★★★
Wednesday, December 6, 2017
“Wonderful reward and recognition system, easy to use. Great way…”
Wonderful reward and recognition system, easy to use. Great way to share your appreciation. This is a wonderful way to thank and recognize our team members for all their hard work, it also enables our team members to thank and recognise each other. Coming from a large company with over 2000 employees from all over the country, it also allows us to recognise other teams and individual employees from different locations. The great thing about Thanksbox is you can send a private message or if someone has done something to really WOW you, you can share it with the whole organisation.
★★★★★
Wednesday, June 7, 2017
“We have recently introduced ThanksBox and it has been incredibly…”
We have recently introduced ThanksBox and it has been incredibly well received by all staff. We really like how user friendly it is, and it really does encourage the sort of culture we are aiming to create. All staff members have become engaged in using the software from the word go and it has quickly become a very useful tool for us to have. The ideas sharing function is great to make all staff feel like they have a voice and can make suggestions. We can't fault it, it has been so easy to implement with great support from the ThanksBox guys and we are really enjoying using it.
★★★★★
Thursday, June 1, 2017
“The launch of ThanksBox has changed the culture of recognition…”
The launch of ThanksBox has changed the culture of recognition across all of our offices. It is so simple to use, the roll out and integration were incredibly straight forward. Whilst it seems simple, there's been so much thought put into the interface and functionality - we love it.
★★★★★
Wednesday, May 31, 2017
“Amazing product, superb support and industry leading analytics. For our…”
Amazing product, superb support and industry leading analytics. For our employees - it's simple, easy to use and has a great mobile experience, with is essential for our people who are on the go all the time. The ideas tool also offers a great way for our people to share what's important to them, quickly gather opinion from their colleagues and get the feedback they deserve from the organisation. For the HR & Leadership team - we've found the analytics outstanding, it really helps us to effectively manage the initiative across different areas of our business. We're already using the recognition & reward, ideas and surveys tool and can't wait to see what the ThanksBox team deliver next! ThanksBox has helped us to boost levels of employee recognition, better understand reward spend, capture insights about our company values, surface employee ideas and obtain great responses to some of our company challenges.
★★★★★
Wednesday, May 31, 2017
“Easy to use and implement, great support from a passionate…”
Easy to use and implement, great support from a passionate team. It does what it says it does!It provides information in an easy to understand and intuitive format. It takes me a few moments to thank a colleague and because the app is aligned to organisational values it means users can see which values and behaviours are lived the most. The software is a great way of keeping our vales 'live' rather than just words in a leaflet. The app has a function for sharing messages of appreciation with other staff which is a good way to remind each other of the positive things which happen every day which is a bonus when having a bad day. Behind the scenes the analytics has helped me work out where to focus energy and action to embed our values and it continues to be a great source of information for deciding what action to take. The team at ThanksBox are highly responsive, helpful, friendly and approachable, nothing is too much trouble which made implementation an enjoyable process.
