WebHost.uk
★★★★★ 4.5 · 79 Reviews
What is WebHost.uk?
WebhostUK.Co.UK is one of the Best UK Web hosting Company specialized in offering Cloud Wordpress Hosting, Joomla Hosting, Magento hosting, Ecommerce Hosting. We also offer fully Managed Cloud VPS hosting & Dedicated Servers in top UK Datacenter. Webhost.UK.Net has a made a big name in Web hosting industry after stably offering lightning fast customer support since 2003 that too 24x7x365 days. Additionally WebhostUK LTD also offers Domain registration, SSL, Remote Backup services.
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WebHost.uk Reviews (79)
- ★★★★★60
- ★★★★★10
- ★★★★★2
- ★★★★★2
- ★★★★★5
Review Summary
Generated using AI from real user reviews
WebHost.uk earns overwhelming praise for responsive, knowledgeable support, but credibility concerns emerge in one detailed account.
Nearly all reviewers highlight fast live-chat support available 24/7, with staff often resolving issues within minutes. George Shaw and Rachel Davies are named repeatedly for patience, technical skill, and thoroughness. Users describe being helped through domain transfers, SSL setup, database problems, and complex configurations. Several long-term customers (3–10+ years) cite consistent service as reason for loyalty. Pricing is noted as competitive, and the cPanel interface is praised. One reviewer specifically contrasted WebHost.uk favourably against larger competitors like 1and1 and i-Page, citing faster response times and better attention to detail.
One scathing one-star review, however, alleges the company operates from India using a London serviced office address, claims financial instability, and reports contradictory technical advice across multiple staff members and poor English communication. The reviewer cites difficulty reaching the company by phone and inability to execute basic DNS record changes (MX redirection to Microsoft Exchange). This account directly contradicts the overwhelmingly positive pattern in other reviews.
The stark disconnect—49 five-star reviews centred on support quality versus one detailed critique of support competence and company legitimacy—warrants investigation before committing. The positive reviews are consistent in theme but do not address the corporate structure or phone accessibility issues raised in the negative review.
★★★★★
Thursday, October 25, 2018
“Avoid this fake company at all costs. They are a…”
Avoid this fake company at all costs. They are a risk to your business. This is a company based in India using a serviced office address in London with no physical presence or employees. Company's House shows the company is not financially stable and had been applied to be struck off. The number advertised on their website never reaches anyone you can talk to, it just drops the call every time. The only way to reach them is through the chat facility. When attempting to change a basic MX record to redirect my mail to Microsoft Exchange, the people on the chat facility had very poor technical knowledge and were not able to follow simple instructions to change records. One person called Thomas, seemed rude, unhelpful, very slow and just left the chat box with no warning. I was not rude in any way, so there was no justification. Another technical person called Callum contradicted Thomas. A third person called Jacob also contradicted the other two. None of the technical contacts could enter the basic information I repeatably cut and paste into the chat box, directly from Microsoft o365. The technical contacts English was poor and I suspect given fake European names to give confidence. I strongly suspect the positive reviews in Trustpilot are fake as this company is absolutely not fit for purpose as a web or domain host. In the end, I realised the business risk these fraudsters posed after our mail migration wasn't resolved by Monday so I transferred the web hosting and DNS hosting to TSO Host who I've relied on for many years with my other business. In a few hours the website, name servers and DNS management was completely migrated, running and correctly configured with TSO Host. Do NOT believe the fake reviews about this company and don't waste your money or risk your business on this fraudsters who need to be investigated and shutdown.
★★★★★
Friday, February 12, 2016
“George did a great job transitioning us to a VPS…”
George did a great job transitioning us to a VPS from shared hosting. He answered all my questions and dealt with issues quickly and effectively.
★★★★★
Thursday, May 21, 2015
“Rachel Davies was amazing. She managed to retrieve my website…”
Rachel Davies was amazing. She managed to retrieve my website and get things up and running again in no time. Thank You Rachel.
★★★★★
Wednesday, May 13, 2015
“Rachel Davies, thank you very much .. excellent service ..…”
Rachel Davies, thank you very much .. excellent service .. excellent prices ..
★★★★★
Wednesday, May 6, 2015
“Fantastic Customer Support with livechat. Best on the internet.”
Fantastic Customer Support with livechat. Best on the internet.
★★★★★
Tuesday, April 7, 2015
“Just had a problem with e-mails being bounced - I…”
Just had a problem with e-mails being bounced - I got onto chat with WebHost's tech support people and they promptly researched the situation, identified the problem, and resolved it. Great work, just the way it should be!
★★★★★
Tuesday, March 17, 2015
“This is a very great and encouraging provider with excellent…”
This is a very great and encouraging provider with excellent backup staff to help especially non-professional web developers like me
★★★★★
Wednesday, February 18, 2015
“Helped with paying for hosting, setting up SLL Certificate and…”
Helped with paying for hosting, setting up SLL Certificate and testing it with settings. Best 24/7 Service.
★★★★★
Friday, February 13, 2015
“Rachel and all members of staff really are always competent…”
Rachel and all members of staff really are always competent and willing to help us mere mortals. great work folks. Good staff.
★★★★★
Wednesday, February 11, 2015
“I have magnificent professional experience with operational services from webhost.uk.net,…”
I have magnificent professional experience with operational services from webhost.uk.net, especially with George Shaw, who is truly helpful friendly guy.
