What is Zoomshift?
Scheduling software designed for hourly employees. Build your work schedule in minutes, reduce payroll costs, and have confidence your team will show up on time
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Zoomshift Reviews (2)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Zoomshift draws sharply divided opinions, with users either praising its scheduling capabilities or frustrated by customer service and product behavior.
The positive review highlights that the software delivers practical value—one restaurant operator reports it saves several hours weekly on scheduling, with staff finding it intuitive and appreciating how it simplifies their work. The scheduler itself appears functional and user-friendly for frontline teams.
The critical review raises serious concerns beyond the product itself. The user objects to unsolicited email spam sent to employees added to the system, with no opt-out mechanism offered beforehand. More damaging is the account of dismissive customer support: the reviewer describes interactions where staff misunderstood requests, leadership defended poor responses rather than addressing feedback, and concerns were treated as invalid. The reviewer emphasizes this wasn't a minor frustration but a fundamental problem with how the company treats customers.
With only two reviews, the sample is too small to establish reliable patterns. However, if the support and product behavior issues described are real, they represent material risks beyond scheduling performance.
★★★★★
Thursday, October 17, 2019
“The program is not bad and could be decent if…”
The program is not bad and could be decent if the people who worked here actually listened to their customers. Instead, they are rude, dismissive, and do not take responsibility for glaring flaws in their system (such as bombarding your employees with junk mail the second their email addresses are on the system, without authorization or option to opt out, before you even determine if you will be using the software). Co-founder Jon would rather make up crap about ‘policy’ to defend his customer service rep’s lack of reading comprehension than use customer feedback or questions to work on his service. I never leave reviews and this experience was so appallingly bad that I must implore others not to waste their time. This business does not want customers and they do not deserve any.
★★★★★
Thursday, June 19, 2014
Cantina 42“ZoomShift is a great scheduling tool that helps my restaurant…”
ZoomShift is a great scheduling tool that helps my restaurant save a handful of hours every week. Our staff had no problem picking it up, and we get comments all of the time about how it makes their lives easier. Great tool!