Blake Ostrander
Account Executive · 1-10
1 review written · 4.0 average
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Reviews by Blake Ostrander
★★★★★
Coming off a mid-tier CRM that basically amounted to a glorified spreadsheet with a contact form stapled on, the difference here is stark. Pipeline visibility is night and day. I can actually see where every deal sits, set up automated follow-up tasks, and pull a quick report without spending half my morning clicking through dead-end menus. For a small team like mine (five people, total), the lead management and email integration alone justified the switch. Three months is not a lot of time, but I'm already confident we're not going back.
That said, the pricing stings for a team our size. The features we actually needed were gated behind a tier that felt like it was built for companies ten times bigger. Onboarding also took longer than expected because the admin interface has a steep learning curve when you're not a dedicated ops person. Customer support was helpful when I reached them, just slow. Worth it overall, but go in with your eyes open on the cost.
