Eoin Gallagher
Operations Manager · 51-200
1 review written · 4.0 average
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Reviews by Eoin Gallagher
★★★★★
Honest truth? I was the last holdout on our operations team, convinced we didn't need another platform when spreadsheets and email had worked fine for years. I was wrong, and I'll admit it.
Asana genuinely changed how I track cross-departmental projects. The timeline view clicked for me immediately, especially when I'm coordinating delivery schedules across multiple teams with overlapping deadlines. Assigning tasks, setting dependencies, flagging blockers — it all happens in one place instead of buried in a chain of reply-all emails. The automation rules took a bit of fiddling to set up properly, but once they were running, they removed a whole category of follow-up work from my week.
That said, it's not perfect. The reporting features feel underbaked compared to the rest of the product. I want more flexible custom dashboards without having to pay for the top-tier plan. And their customer support, while polite, took longer than I'd like on a billing issue I had a few months back. Still, for day-to-day project tracking across a mid-sized team, it does the job well. If you're evaluating this for operational workflows rather than pure product development, it holds up.
