Hector Nolan
Operations Manager · 51-200
1 review written · 4.0 average
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Reviews by Hector Nolan
★★★★★
The timeline view is what finally sold me. I'd been skeptical about switching from the spreadsheet graveyard we'd been maintaining across three different shared drives, but the moment I mapped out a product launch in Asana's timeline and dragged a deadline without everything falling apart, I understood why people get evangelical about this thing.
Day-to-day, I use the My Tasks view constantly. It keeps me honest about what's actually due versus what I've been quietly ignoring. The rules-based automation is genuinely useful too — we set up auto-assignments when tasks hit a certain stage, and it removed a whole category of 'did you get that?' Slack messages from my life. That alone is worth something.
The frustrations are real, though. Reporting is surprisingly shallow for the price tier we're on — I keep bumping into walls when I want anything more than a basic workload chart. And their customer service response time has been inconsistent. One ticket got answered in twenty minutes; another sat for three days. Hard to plan around that. Still, for coordinating work across a mid-sized team, it does the job without too much fuss. If you're evaluating it, push them on the reporting capabilities before you commit.
