Keiran Ashworth
Account Executive · 11-50
1 review written · 5.0 average
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Reviews by Keiran Ashworth
★★★★★
Three years ago, working mostly from coffee shops and borrowed desks, I genuinely wasn't sure a platform this big would hold up on a patchy connection or a phone screen. It does. The mobile app has improved noticeably since I first logged in, and right now it's the thing I rely on more than any other part of the product. I can pull up an account, log a call note, and move an opportunity to the next stage before I've even sat down at a client's office. That's not a small thing when your whole company is growing fast and nobody has a fixed routine.
What I didn't expect was how well Salesforce scales with a team that keeps changing shape. When I joined we were eleven people. Now we're closer to forty, and the pipelines, permission sets, and dashboards have grown with us without anyone needing to rebuild from scratch. The Salesforce mobile notifications in particular have saved me from dropping balls more times than I'd like to admit. Push alerts for due tasks, approval requests, even a quick Chatter message from a colleague on the road. It all just works.
The honest caveat is that setup takes real time upfront, and if you don't have someone internally who knows what they're doing, onboarding can feel like a lot. Customer support varies too, some reps are excellent, others less so. But for a growing company where half the team is remote, commuting, or visiting clients on any given day, Salesforce has been genuinely central to how we operate. I wouldn't swap it for anything I've seen.
