Phoebe Castleton
Operations Manager · 51-200
1 review written · 4.0 average
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Reviews by Phoebe Castleton
★★★★★
The timeline view sold me. I'd been stitching together spreadsheets and calendar invites for months, and the moment I saw how Asana handles dependencies visually, I knew the spreadsheet era was over for my team.
Day-to-day, I use it to manage cross-functional launches, and it holds up well. Task assignments, due dates, subtasks nested inside subtasks — the structure is genuinely flexible without feeling chaotic. The automation rules have saved me real time on repetitive status updates; I set them up once and mostly forget about them. What I haven't forgotten is the pricing jump between tiers. Some features I actually need are locked behind the Business plan, which starts to sting when headcount grows. Customer support has been fine but never fast — their knowledge base is thorough, so I mostly self-serve, which shouldn't really be the expectation for a paid product. If you're evaluating this for a mid-sized team with complex project dependencies, it's a solid pick. Just go in knowing the free tier will feel limiting quickly, and budget accordingly.
