Mark M.
1 review written · 5.0 average
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Reviews by Mark M.
★★★★★
"We are BIG fans of Thirdlane !!!" Overall: We have been working with Thirdlane and their staff since 2008. Their product has evolved nicely over the years and allows us to put a high quality service offering in front of our customers. We are very happy with Thirdlane. Pros: A consistent and easy to deploy software platform that works great for our customers. Professional user portal that gives the end users an intuitive tool to manage their own call routing, voicemail, and sending of faxes. Easy for our support team to view end user accounts and phone registration. I love that special calling scripts can be added at any time and allow us to meet most of our customer's crazy expectations Cons: not too many cons Recommendations to other buyers: There are some great engineers that support the product for Alex and his Thirdlane Team. Get to know them. When ever we get stuck or need help with writing new scripts, they have always been there for us.
