W Bell
Showermania
1 review written · 1.0 average
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Reviews by W Bell
★★★★★
Absolutely+terrible,+worst+hosting+company+we+have+ever+used.+We+paid+for+a+years+ecommerce+hosting+in+June.+I+should+have+known+when+it+took+them+four+days+to+sort+out+the+dns,+from+there+it+just+got+worse.+The+site+kept+going+offline+and+all+tech+support+could+say+was+"check+your+network,+the+site+is+up"+Not+when+colleagues+and+customers+from+all+over+the+UK+and+USA+were+telling+me+it+was+down.
Then+scripts+stopped+working,+our+search.asp+took+the+site+offline+for+half+an+hour+when+anyone+used+it.+Then+we+were+told+not+to+run+an+update+script+that+has+run+on+thousands+of+servers+worldwide+because+it+was+"putting+an+abnormal+load+on+the+server"++The+final+straw+came+the+other+day+when+our+gbaselister.asp+script+stopped+working+and+while+I+was+talking+to+them+about+it+in+their+live+chat,+the+site+lost+a+weeks+orders,+I+downloaded+the+database+and+it+had+been+noticeably+altered+from+the+backup+I+had+taken+an+hour+earlier.
All+the+staff+have+very+British+sounding+names+but+one+conversation+with+them+and+the+broken+English+stands+out.+I+don't+care+where+people+hail+from,+I+just+want+them+to+do+their+job+so+why+the+subterfuge?
Get+your+hosting+from+these+people+at+your+peril,+it's+ok+having+someone+there+24/7,+not+so+good+when+they+know+nowt!
