Karen Pawlowska
Take One TV
1 review written · 5.0 average
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Reviews by Karen Pawlowska
★★★★★
We started using TrackerRMS over two years ago having looked at several other options. We hadn't previously had an official CRM system, but did have carefully constructed spreadsheets which were stored locally on our server. We chose TrackerRMS because it was really easy to use, the support we got from the technical support team was exceptionally good during our trial sessions and it had great functionality. Having decided to buy, the implementation was good - there a few oddities but they were in the main at our end and the Tracker RMS team were brilliant at helping us get things sorted, as well as very patient. The benefit of having the TrackerRMS system was brought sharply home when later in the first year of use, a senior member of our marketing team was off ill for several months. Previous to having TrackerRMS we would of struggled to keep on top of required sales leads and follow-ups, but having the system meant someone was able to pick up from our usual representative seamlessly. Moving forward, the system has proved very valuable for tracking the life cycle of projects and for targeting new areas for possible business. The functionality is really good and we have recommended the system to a number of our contacts.
