TrackerRMS
★★★★★ 4.7 · 150 Reviews
What is TrackerRMS?
TrackerRMS is a web-based recruitment management solution designed for recruiting professionals across all industries. The solution allows businesses to streamline the entire recruitment workflow, right from candidate sourcing and placement to employee onboarding. The browser-based solution can be used to manage sales, CRM, recruiting and onboarding activities from any Internet browser on different systems including laptops, mobile devices and tablets. TrackerRMS allows recruiting agencies or consultants to post open job positions on multiple job boards. The solution automatically builds an applicant database from the applications received and lets recruiters shortlist applicants based on the skill-sets, work experience, job location or any other selection criteria. TrackerRMS candidate management feature helps to streamline the entire application cycle of the candidates. Recruiters can view and update the progress of candidates during their selection process. With TrackerRMS Mobile application, recruiters can access candidates' information, search candidates, contacts and placements from their mobile devices. The solution can also integrate with leading email service applications such as MS Outlook and Gmail for synchronizing contact details and communication history.
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TrackerRMS Reviews (150)
- ★★★★★105
- ★★★★★45
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
TrackerRMS wins strong praise for ease of use and customer service, making it a solid choice for staffing and recruiting teams. Users consistently highlight the intuitive interface, customizable workflows, and templates that automate multi-step processes—like sending contracts while updating candidate and job statuses simultaneously. The platform handles both ATS and CRM functions, letting some teams consolidate multiple systems and reduce costs. Migration from competing platforms is reportedly handled carefully, with dedicated staff ensuring data integrity.
Customer support emerges as a standout strength across nearly all reviews. Named representatives receive individual recognition for responsiveness, patience, and genuine investment in client success. Users also praise the product's stability, web-based accessibility, reporting flexibility, and integrated features like email tracking, SMS messaging, and built-in tools such as margin calculators.
Criticisms are sparse but consistent: a few users mention search functionality could be easier, and one notes that manually created fields sometimes don't auto-populate in workflows. Another wishes the SMS character limit were higher. A handful of reviews reference occasional glitches and anticipation for upcoming updates, though no major pain points emerge. Overall, satisfaction is overwhelmingly positive, with most reviewers recommending the system to peers in staffing and recruiting.
★★★★★
Tuesday, November 26, 2019
★★★★★
Thursday, May 16, 2019
“Great tool for all levels of recruiters Very much appreciate…”
Great tool for all levels of recruiters Very much appreciate Pros Customer Service. Sure the tool is easy to use, but if there are any issues...you can always reach out and expect immediate responses. Cons Good to go for now. Like any tool, it is only as good as the person using it.
★★★★★
Wednesday, May 1, 2019
“Organization Pros GUI, layout, easy of accessing Customers, Jobs, Leads,…”
Organization Pros GUI, layout, easy of accessing Customers, Jobs, Leads, Contacts and Candidates
★★★★★
Monday, April 1, 2019
“Great system and easy to use! Great way to source…”
Great system and easy to use! Great way to source candidates. Pros -I love the integration with other job boards
★★★★★
Saturday, September 1, 2018
“We moved to TrackerRMS Pros We really think ease of…”
We moved to TrackerRMS Pros We really think ease of use along with tons of functionality is what drove us to partner with TrackerRMS. We chose to move from our previous vendor because they kept raising their price. After reviewing and testing TrackerRMS we realized we are not losing any functionality and getting a better deal on pricing. The transition from our old vendor to TrackerRMS has been seamless as well. Their staff is very meticulous about migrating data and making it work exactly the way you want after the move is done.
★★★★★
Wednesday, August 1, 2018
“Consistent tracking Overall it is a great software. I think…”
Consistent tracking Overall it is a great software. I think if searching for a candidate or a job was easier it would make the software a lot more efficient Pros I like the option to add documents to a candidates profile
★★★★★
Friday, June 1, 2018
“Very strong CRM/ATS system Very good implementation and client support…”
Very strong CRM/ATS system Very good implementation and client support team. They're responsive when we have issues or want to make a change to the system. Pros TrackerRMS is a far more sophisticated and powerful CRM/ATS system than any other web-based systems that I've tested. It offers excellent client and contract tracking capabilities. It also effectively organizes candidates for easy access and quick searches on skill sets.
★★★★★
Friday, June 1, 2018
“For Recruiters By Recruiters Willing to get creative to make…”
For Recruiters By Recruiters Willing to get creative to make sure we don't have to change 20 years of workflow to fit them - they are intent on fitting us, which is excellent. Pros The team dealt with a LOT of resistance from our previous ATS/CRM, which had a ton of personalized/created fields in it, and they did a super job with the migration. Looking forward to the new edition as well. Their executive has been great, and has handled questions flying at her from all directions with patience and understanding.
★★★★★
Friday, June 1, 2018
“Super Efficient The best thing about Tracker to me is…”
Super Efficient The best thing about Tracker to me is our rep she is super efficient and seriously makes us feel like we are her ONLY customers!! She is always there for us instantly and is super smart ! Pros I think the pros are everything pretty much - the way that it is cross functional and you can do the same thing multiple ways
★★★★★
Tuesday, May 1, 2018
“Courtney is awesome......she has a ton of patience and was…”
Courtney is awesome......she has a ton of patience and was very helpful in training us. We would like to thank Tracker and the Team . We graduated from no ATS to Tranker abs are now reaping the benefits. We are looking forward for the new version to come out. Pros It has most of the stuff needed for an ATS and more. We love that you can search job sites internally in tracker and save our views Sending SMS’s from tracker is great. The marketing email campaign software integrated in Tracker adds great value as we can do everything in one system now.
