
Willem d.
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Reviews by Willem d.
★★★★★
What do you like best? The turnaround time on the annual budgeting process has been reduced with around 6 weeks since implemention. In addition, subsequent product developments and upgrades has reflected attention to customer needs. The response time on queries logged with the helpdesk is also commendable; if not resolved the same day/next day, issues are logged with subsequent solutions/improvements. What do you dislike? I cannot think of anything, will need to nitpick to find something. Recommendations to others considering the product Put simply, answers to all the needs What business problems are you solving with the product? What benefits have you realized? Reduced turnaround time on budgeting; relevant solutions, improved data analysis.