Fatima A.
1 review written · 4.0 average
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Reviews by Fatima A.
★★★★★
“UCT Feedback” Overall: The customer service provided by IDU is excellent. Their staff are always willing to assist and find ways of satisfying the customer needs. The staff are very knowledgable, friendly and quick to respond to queries. Implementation of IDU has definitely improved our budgeting process, and we look forward to now working on the reporting side of it. Pros: It is web-based so therefore easily accessable. Takes away the need for planning in excel and then transferring those plans to your source system. Minimal clicks to get to where you need to be. Prepopulation of employee data before the budgeting cycle has cut down the time to input employee budgets - the same for depreciation. Cons: We would like to get to line item detail from a summary cost center group and not have to drill down to each cost center to get to this data. The client must also be able to get to this level and view the total budget in line item format, not only at budget type level.
