President
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★★★★★
As a business process management consultant, I have helped companies implement and use the Interfacing EPC in order to manage and improve their business processes. Here are my key findings when using the EPC suite: Business process management: • It facilitated the analysis of the business needs since high level business modeling could be done in a’ clic’, live with the customer. • With the high level process visibility, it was easier to define the scope of the processes to be prioritized for improvement (e.g. business units, HR, Production, Quality, Purchasing, Engineering, Maintenance, Finance, Sales / MKTG, IT, or globally for the company). • Incorporation of best practices for process architecture such as APQC could be done easily. • Designing processes (modeling - mapping) could be done ‘LIVE’ with the people involved and then could be validated later with managers. (more)
