Misty Aguilar

1 review written · 5.0 average

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isolved· Jun 16, 2020
★★★★★
Our company has used a PEO platform for years and for years been let down with poor customer service and lack of user friendly reporting. When we decided to use iSolve as a piece in our new portfolio getting away from this PEO platform I didn't know what to expect, other than it was going to save us a tremendous amount of money. I have found that through iSolve the customer service is outstanding. I have been extremely needy at times, wanting a ton of specialized reports and help with our extremely complicated payroll. I have always gotten help quickly and with a pleasant attitude. If they did not have a report for what I wanted, they created a specialized one for me, and even redid one 3 times to get it just right for me. They were patient and informed. They had a specialized HR consultant to help me through all my questions and helping me re-create a handbook for our company. I wish I had gone to them sooner.