3CX

3CX

Serchen Index

90.38
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What is 3CX?

3CX is a powerful, all-in-one business phone system and contact center solution crafted for companies with 25+ users. Manage it on-premise, in your private cloud, or hosted - all for one flat annual rate. No per-user costs, no data uploads to third parties - just secure, confidential calling under your control.

3CX Key Features

website live chat

WebRTC video conferencing

apps for Android, iOS

Call Center Management

Call Logging

Call Monitoring

Call Recording

Call Routing

Chat/Messaging

AI Analytics

Call Reporting

Call Transcription

CRM/MS365 Integration

What is 3CX?


3CX Product Details

Founded in 2005, when VOIP was an emerging technology, 3CX has gone on to establish itself as a global leader in business communications. Taking advantage of the SIP open-standard and WebRTC technology, 3CX has evolved from its roots as a PBX phone system to a complete communications platform, offering customers a simple, flexible, and affordable solution to call, video and live chat. With 3CX businesses can increase productivity, enhance customer experiences, while dramatically cutting costs and management headaches.

- 190 countries
- 10.000+ partners
- 350.000+ installations
- 5.000.000+ users


3CX Support & Customer Service

3CX has a dedicated team that offers 24/5 support for hosted instances.

Don’t forget to check out our other resources including:

  • The 3CX Community – with over 90,000 members.
  • The 3CX Academy – train and get certified for free.
  • Our webinars page – updated regularly with upcoming trainings.
  • Our YouTube channel – featuring tutorials and how-tos.

3CX Free Trial Information

Free for up to 10 users.


3CX Pricing

Free for up to 10 users. Hosted on Cloud 1 Ring Group 1 Auto Attendant 3CX Talk / Meet Links Live Chat Team Messaging Mobile & Desktop Apps Video Conferencing (up to 25 participants) Facebook Messaging Integration


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3CX Reviews

4.8

Excellent!

25 Reviews

Last reviewed on
02 February 2022

What do you think?

Help other software buyers make informed decisions.

Tuesday, January 18, 2022

We have an on prem. version of 3cX. it is so versatile. Everyone can use it from where ever they are. So long as you can see the internet some how, via home wifi, 4G/5G phone or cabled network in you office/home you can use 3cX to make a call or video conference be it one to one or in a group. You can use your laptop or you mobile or even a handset. all of which are simple to configure and use.

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Tuesday, December 14, 2021

User-friendly and very professional to use

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Sunday, November 28, 2021

Easy to use, very intuitive app to be used as a softphone

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Wednesday, November 17, 2021

We have managed to work like we have never left the office during lockdown.

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Tuesday, November 16, 2021

During the first lock down when everyone was forced to work from work, we had 3CX Apps and making calls from home as if we are in the office. The App comes with the Instant Chat platform and Video Conference. It is cheaper to make phone calls from this system.

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Tuesday, October 26, 2021

When properly configured, it allows you to receive voip calls and record calls. A good alternative to physical phones. In a mobile phone, it allows you to receive voip calls.

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Tuesday, October 26, 2021

Love that it is a free software and its pretty easy to use.

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Tuesday, October 19, 2021

The system was very easy to install. We are currently using almost 200 extensions and this system is a breeze to add new stations. The price was also something that was too good to be true. Don't be fooled by the low price point. This system can hold it's ground with the bigger players at less than half the price!

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Wednesday, October 13, 2021

During the initial outbreak of Covid, we needed a way to contact families from our homes. It allowed us to do this without our cell number showing up on the caller id of parents. Even though I am at home using the app on my phone, the number that shows up when I call is my school phone number. It's genius!

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Tuesday, September 21, 2021

I really liked the planning and pricing for this great business solution

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