What is Acuity Scheduling?
It's like a personal assistant for your schedule--only better. With Acuity Scheduling, booking appointments with your clients & customers doesn't have to be a neverending time suck anymore. (Hallelujah!) Let your clients view your real-time availability, select the date and time that works best for them, pay in advance via Stripe, Paypal or Authorize.net, and even cancel or reschedule all on their own--without you having to drive yourself crazy.
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Acuity Scheduling Reviews (81)
- ★★★★★75
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Acuity Scheduling is overwhelmingly praised for being simple to set up and use, with the vast majority of users—49 out of 50—rating it 5 stars. Clients and staff consistently highlight how intuitive the platform is, even for non-technical users, and how it reduces the friction of appointment booking. Users value features like customizable intake forms, payment processing via Stripe or PayPal, time zone conversion for international clients, and integration with Google Calendar and CRM tools like ActiveCampaign. The onboarding is fast—one reviewer was running within 10 minutes—and customer support is repeatedly praised for being responsive.
The single critical review (1 star) faults the product as buggy, dated, and lacking features, with poor support. A handful of 4-star reviews note minor gaps: one user wanted a waitlist feature, another wished for direct Google Calendar linking without workarounds. One reviewer mentioned the interface could be more polished, though they praised other aspects. These concerns are isolated; the overwhelming consensus is that Acuity delivers reliable, affordable scheduling that saves business owners significant time and improves client experience.
★★★★★
Thursday, October 5, 2017
“I love Acuity Scheduling because of its ease of use.…”
I love Acuity Scheduling because of its ease of use. My clients are able to create appointments with me just by visiting my website and it creates a smooth and professional process for bookings. No hassles in setting up and no hassles in having an organized schedule. Thank you!
★★★★★
Tuesday, September 26, 2017
“Our company recently started using Acuity Scheduling for booking in…”
Our company recently started using Acuity Scheduling for booking in home consultations and it really has all the features we were looking for. We were previously using setmore but switched over due to the difference in cost and ease of integration with our CRM. Additionally, we found their platform to be very user friendly - in fact, we were up and running in less than 10 minutes!
★★★★★
Monday, September 25, 2017
“I recently started using Acuity Scheduling and I LOVE it.…”
I recently started using Acuity Scheduling and I LOVE it. It's so user friendly and didn't take me long at all to get the hang of it. It allowed me to be professional and oraganzied all in one. Plus the option to have my own logo made it that much more legit. Will probably be using this scheduling software for years to come!
★★★★★
Monday, September 25, 2017
“Love acuity scheduling. Simple and easy to use!!”
Love acuity scheduling. Simple and easy to use!!
★★★★★
Wednesday, September 20, 2017
“I haven't used a scheduling software before. I think i…”
I haven't used a scheduling software before. I think i found Acuity on a sample website on Square Space. After viewing the Acuity site and scheduling features i just knew i had to have it. Right now i've started with the basic free package to get a feel of the software, but I'm already feeling the urge to upgrade to the even more detailed options. So far Acuity has made my booking process much easier for my clients and I.
★★★★★
Monday, September 11, 2017
“Acuity makes it so much easier to schedule coaching appointments…”
Acuity makes it so much easier to schedule coaching appointments and take payments. I love that I can customize the pages with my brand colors and logo. It's also easy to offer packages and accept payment for them without having to keep track of how many sessions a client has left. I highly recommend it!
★★★★★
Sunday, September 10, 2017
★★★★★
Thursday, September 7, 2017
“This is a very useful business tool. I'm so thankful…”
This is a very useful business tool. I'm so thankful it was recommended to me. I love the fact its a note section, please don't remove that feature.
★★★★★
Wednesday, September 6, 2017
“Acuity Scheduling is very user friendly, the scheduling is very…”
Acuity Scheduling is very user friendly, the scheduling is very easy to use, and even you enter counter problem, you can write to them and they reply quickly to help you solve it. highly recommended for everyone !
★★★★★
Friday, September 1, 2017
“I recently started using Acuity scheduling because I teach gymnastics…”
I recently started using Acuity scheduling because I teach gymnastics and the private lesson side has been booming! Too much for me to keep up with pen and paper. My clients like it as well! It was easy to get set up and started and my clients found it easy too. I only need the free sight, since it is just me using it and it offers everything I need. Although, I would be interested in a wait list . When one of my students need to cancel it would send a message to a waitlist that then would have a first come first serve chance to take the open spot...I don't think it would be that hard to do from a programming standpoint, but honestly, if i could do it, I wouldn't be writing this, I would be wishing you would write one for me! thank you Acuity scheduling for making my life easier and my clients life easier as well! Peace, Love & Happiness! Penny Lock
