Timely
★★★★★ 4.2 · 5 Reviews
What is Timely?
Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. It all begins with our gorgeous, customisable calendar. The calendar allows you to manage your hair or beauty business from anywhere and lets your clients book their own appointments online, anytime. But that’s just the start. From there, you can tap into all sorts of tools designed to help you deliver an exceptional client experience, grow your income and manage your business beautifully. It’s your name above the salon door, and your reputation on the line – we get that. That’s why we made every feature of Timely highly customisable. So everything from your online bookings to your client communications, your payments and deposits to your loyalty programme, can be set up just the way you want, to reflect your unique brand and business needs. No matter if you’re just starting out on your own or if you’ve managed a salon for years, you’ll find Timely gives you a clear picture of your business performance and helps you make confident decisions. Our reporting, marketing and staff management tools can help you learn what’s working, what’s not, and where you can make more money. You call the shots based on what you want to achieve – and we’ll help you continuously improve with real time insights and education. Want to take the pain out of getting paid? Then you’ll love TimelyPay, the all-in-one solution to take card payments from your clients – whether that’s via our online booking system or via our integrated terminals. Say goodbye to mistyped payment amounts and confusing end-of-day cash ups and hello to a single payment solution, with simple transaction fees, fast payouts and no room for error. And because more technology shouldn’t mean more hassle, we’ve made Timely super simple to use. You’ll discover clever features that automate your admin - saving you hours and allowing you to feel more relaxed and present with your clients, team and family. To top it all off, you’re never on your own with Timely. We’re famous for our fast and friendly customer support that’s only an email or phone call away and we’ve got loads of helpful videos, guides and FAQs online too. Join over 55,000 hair and beauty professionals using Timely worldwide. Simply select from one of three plans and pay one, simple monthly subscription fee, with no hidden costs and no fixed contracts.
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Timely Reviews (5)
- ★★★★★4
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Timely receives overwhelming praise from most users, though one reviewer found it lacking. The four satisfied customers consistently highlight an intuitive interface, strong customer support, and competitive pricing without long-term contracts—features they value highly after trying alternatives. Users particularly appreciate proactive communication from the team and regular feature updates driven by user feedback. One mobile beauty company and multiple salon operators report switching from other systems and not looking back, citing better control and more functionality at lower cost.
The single critical review cites poor user experience, rising prices, and missing features, but provides no detail. This contrasts sharply with the detailed praise from other users. The positive reviews mention specific strengths like gift voucher sales integration and intuitive design, suggesting the dissenting view may reflect particular use-case mismatch rather than universal problems. One note: a user requests Android and Windows apps, indicating the platform currently centers on iPhone.
★★★★★
Sunday, March 19, 2017
“poor user experience, price keeps going up, lacks a lot…”
poor user experience, price keeps going up, lacks a lot of features.
★★★★★
Monday, February 15, 2016
“I have searched all over the Internet for a great…”
I have searched all over the Internet for a great online booking software for my mobile company. Mobile Beauty Team is so happy to finally have a program that works so well and is very easy to use. I love seeing all the new updates and o can't wait to see the Android /Windows App ( currently only available for iPhone users) My team loves this program as well thanks Timley
★★★★★
Friday, January 15, 2016
“We found Timely after already investing in another salon system.…”
We found Timely after already investing in another salon system. Unfortunately it became clear very quickly that it just wouldn't work for us, so we did some research and Timely kept popping up. We spoke to the fabulous Neil in the London office and we were up and running in two days. Their proactive approach to functionality, communication and all round client service is second to none. The information we have at our finger tips is relevant, the system is intuitive to use and has features that we simply could not do without now. We ? Timely!
★★★★★
Wednesday, January 13, 2016
“I have used a few other systems in my salon…”
I have used a few other systems in my salon but they were costly, kept freezing and just didn't give me the control of my business that they claimed. I found timely and have not looked back! Fantastic system, easy to use, has all the features of other systems and more, is a fraction of the cost and has no contracts! Interested? Make sure to tell them I sent you! Oh, and you can sell gift vouchers on your website too with timely! :)
★★★★★
Tuesday, January 12, 2016
“Timely makes running my business easy! It's beautiful and simple…”
Timely makes running my business easy! It's beautiful and simple to use (by far the easiest I've had). They have great support staff, who are friendly and really helpful. I also like that they're always adding new stuff like features that we've voted on! Timely has been a real lifesaver!
