AnswerConnect
★★★★★ 5.0 · 1 Review
What is AnswerConnect?
AnswerConnect is an eco-conscious 24/7/365 live answering call service that provides your business with the utmost professional service. With our 99% answering rate, we guarantee that your customers feel heard.
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AnswerConnect Reviews (1)
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Review Summary
Generated using AI from real user reviews
AnswerConnect earned strong marks from a home health startup administrator after a careful vendor evaluation. The reviewer praised responsive and helpful service, with particular credit to their account manager for thorough onboarding and ongoing support. The setup process, while lengthy, was seen as a strength because it ensured comprehensive call handling across different scenarios. The reviewer reported that the few issues encountered were resolved quickly and professionally, and expressed confidence in the partnership going forward.
★★★★★
Friday, July 17, 2020
“I am one of the administrators of a home health…”
I am one of the administrators of a home health start up company. After reviewing many different plans from a variety of companies, we found AnswerConnect to be the best choice for us and I am so grateful we did. They have been extremely responsive and helpful. The set up process was lengthy (which is a good thing!) and thorough as to ensure that every base was covered and every caller could be helped for the various reasons they would be calling. The very few issues that we have had in the last month have been addressed promptly and professionally. Specifically, our account manager, Tabby, truly has been a pleasure to work with. From her initial training to her follow-up check in calls, she has consistently been kind, patient, helpful, and hardworking. She has become an asset to our company and we look forward to getting to work with her and AnswerConnect more in the future.
