Business Planning HQ
★★★★★ 2.3 · 3 Reviews
What is Business Planning HQ?
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Business Planning HQ Reviews (3)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Business Planning HQ has generated sharply divided feedback, with users either reporting excellent results or feeling they received generic work at premium prices.
The satisfied customer praised professional service, thorough communication across states, and a detailed, well-structured plan that attracted funding interest. Marcus Tarrant was credited with bringing specific research that captured business complexity in a way previous attempts had not. The reviewer felt the quality justified the investment.
Two other customers reported very different experiences. One described receiving a generic template with minimal customization despite paying a 50% deposit upfront and the full fee before seeing drafts. When requesting revisions, the company allegedly shifted to hourly billing for further changes. The second one-star review alleged upfront payment was kept despite service failures, a refund battle that remained unresolved, and accused the owner of writing his own reviews. The tone suggests significant financial frustration.
The polarity here is extreme—one five-star endorsement versus two one-star complaints citing poor delivery, payment disputes, and unmet promises. Prospective clients should seek independent verification of claims and clarify revision policies and refund terms in writing before paying any deposit.
★★★★★
Wednesday, March 7, 2018
“After contacting a couple of places and having been(honestly) told…”
After contacting a couple of places and having been(honestly) told that they have never completed the type of Business Plan I was after I stumbled upon this company. After an initial conversation with Marcus he assured me he has done one before and it would be no problem. I looked online however found no reviews, thinking they may have just started I proceeded. Paid the original deposit of 50%, stated what I specifically required and outlined it in an email then we had our conversation. Then the remaining 50% is due prior to receiving the first draft - paid and 1st draft received. The document received was not worth reading. Take any free business plan you find online – change the business name and that’s about what you get – nothing for my specific requirement. Complained, had to spend another 2hrs going over the same thing along with personal notes added to the file. Next draft received – slightly better and that was only where I amended… again contacted them with my disbelief with how the document came out – only to be advised that any further amendments would be on an hourly charge…after many HOURS of haggling of this BS document he presented he finally agreed to one more review, of cause only if I did my comments and another 2hour phone conversation… Started off hiring this guy as I didn’t think I could write professionally enough, end of the day I wrote the whole business plan in the comments for him just to copy and paste into the document. If you can string a sentence together don’t use this guy… TLDR; do not use this company, just tries to fit a square peg round hole, this man can BS
★★★★★
Thursday, December 7, 2017
“We found the approach and work with Marcus Tarrant very…”
We found the approach and work with Marcus Tarrant very pleasant and professional. The fact that Business HQ is based in Victoria and us in WA was never a problem with communications thorough, smooth and efficient. We have now finally established a detailed plan and structure with defined objectives, guiding our business to the next level in our development. Marcus was extremely helpful and brought specific facts and research to the table, which complemented our business plan to perfection. Our own previous attempts to develop a business plan have never be successful since we where unable to capture the complexity of our business and service offerings in a condensed- yet complete and explanatory way, suitable as guidance and to attract funding. The presentation of our business plan is now of great quality, detailed, comprehensive in its content and very well structured. We have consequently attracted great interest in our quest to secure funding and we are confident that we are best presented with Business Planning HQ. I can highly recommend Marcus Tarrant and Business Planning HQ, his professional conduct, service and expertise is of highest level. Christian Sieber, founder and CEO, OmniDrone Australia Pty Ltd
★★★★★
Friday, October 7, 2016
“Unfortunately, we have been 'skinned' by this lot. Looks all…”
Unfortunately, we have been 'skinned' by this lot. Looks all good, talks all good, but he won't perform as advertised, a sales con, and then get all emotional, then keeps the $thousands paid upfront, its a real battle to get refund, still don't have a refund, he lies constantly. Changes the game on the fly! Too much money to throw away! Bad, bad service! Also found so many times, he writes his own glory reviews. Wish I'd known, which is why I'm posting a serious, genuine review.
