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CWCS

★★★★★ 4.8 · 36 Reviews

What is CWCS?

Fully managed hosting solutions, and the supplemental hosting services provided by CWCS allow businesses to utilise purpose built data centre facilities, saving them the capital expenditure on infrastructure, operating expenditure and maintenance. This enables Internal IT teams and developers to put greater emphasis on their core business operations, without the added burdens of maintaining internal IT environments, hardware, and the expense of additional support staff. Peace of Mind with Expertise and Security Our highly developed network gives us the confidence to offer 100% uptime guarantees, giving our clients peace of mind, safe in the knowledge their IT environments, and infrastructure are maintained and supported 24/7/365 by skilled technical specialists. With over 18 years’ managed hosting experience, and continuous investment in our high speed network, our managed hosting solutions can be deployed quickly, and with total confidence. Being both ISO 27001 accredited, and PCI-DSS compliant, CWCS are able to offer additional quality and security reassurances, which have become essential in the battle against malware, data breaches, and cyber security. Mission Critical Hosting Solutions Our managed hosting solutions are able to utilise privately owned, and purpose designed data centres with mission critical power and cooling infrastructure, for: • 100% Network Uptime Guarantee • No Single Point of Failure • Full Redundancy • High Availability • Load Balancing • Advanced Security We have the technical expertise, and resources to architect the most complex hosting solutions that are customised to your business’s unique set of mission critical requirements. Also, we offer rapid scalability as your business, and demand for resources grow. Economic Sense Employing an IT company to architect your strategy, provide the hardware, and support the infrastructure 24/7/365 can be very costly exercise. By partnering with CWCS you’ll receive the entire solution at fixed monthly costs, without the need to employ additional staff in the process, saving huge amounts of time, effort and money. CWCS becomes an extension of your internal IT team, giving them access to technical experts at any time throughout the year to advise on the latest IT solutions, and cyber security defence techniques. SLA Backed Our commitment to success, and quality of our services are backed by industry-leading service level agreements, ensuring we continue to work incredibly hard to maintain our excellent service and reputation.

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CWCS Reviews (36)

4.8
★★★★★
36 reviews
  • ★★★★★30
  • ★★★★★6
  • ★★★★★0
  • ★★★★★0
  • ★★★★★0

Review Summary

Generated using AI from real user reviews

CWCS receives overwhelmingly positive feedback, with 30 of 36 reviews giving top ratings and users consistently praising responsive technical support. The service excels at quick issue resolution, with many reviewers noting that problems are handled within minutes to hours. Users highlight that support staff are knowledgeable and patient, answering questions thoroughly and explaining solutions clearly rather than being dismissive. Phone availability stands out—customers appreciate reaching a real person promptly, including outside business hours.

Reliability and server performance emerge as strong points across reviews. Long-standing customers (some with 12+ years of tenure) credit CWCS with minimal downtime and fast page load speeds, particularly valued by international users. The company also earns recognition for smooth migrations and complex transitions, whether moving from other hosts, switching operating systems, or handling infrastructure changes. Users note that implementation is straightforward and pricing is competitive or better than alternatives, especially when accounting for support quality.

The few criticisms are minor. One reviewer noted a server outage after ten years without incident but acknowledged the team managed the crisis well. Another mentioned the Plesk control panel is complex for non-technical users, though this reflects their own skill level rather than a service shortcoming. A small number of four-star ratings suggest pricing could be lower, though most acknowledge you pay fairly for the level of support delivered.

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