HomepageUniverse
★★★★★ 2.1 · 7 Reviews
What is HomepageUniverse?
Welcome to HomepageUniverse, the webs favorite place to build your website and internet business around. HomepageUniverse is a company dedicated to offering services around the three core building blocks that make the internet. HomepageUniverse offers the easiest signup process for web hosting and domain registration to get you started instantly. FREE Site Builders like Weebly, Presence Builder and RVSiteBuilder with all our accounts gets your site up and running right away. Accounts starting at $1.75 per month with Unlimited Disk Space, Unlimited Bandwidth, Unlimited Hosted Domains, Unlimited Emails and Email accounts, and all this on Cloud technology sets us apart from our competition. Web Hosting VPS Hosting Dedicated Servers Reseller Hosting Reseller VPS Reseller Dedicated Servers Domain Names Domain Mail SSL Certificate Weebly Site Builder Presence Builder & RVSiteBuilder We have been around since 1996 and keep getting stronger and stronger. Providing essential services to thousands of businesses and individuals from all over the world. In fact over the last few years our company has shown over 580 million page views, and this number grows every day. So why are we so successful and what makes us so good? Mainly because we offer a service that our customers deserve to receive. When you buy a domain name or purchase a hosting account from HomepageUniverse, you are not left stranded with no idea of what to do next. Your order is processed within seconds and you can be on your way in as little as 5 minutes. Our support staff are on hand when you need them most and can be contacted through vitually any means neccessary. HomepageUniverse relies on the highest quality tier one networking and processing products. HomepageUniverse owns and operates our own DataCenter in Los Angeles, California. All of HomepageUniverse' servers are based on high end Dell PowerEdge servers. Our network is a top tier Cisco powered network designed with the best Firewall's, Router's and Switch's. Our Internet connection consists of Multiple Gig-E pipes to GTT Communications (gtt.net), Cogent Communications (cogentco.com) and other multiple peering partners (Level3, etc.). Domain names, website hosting and web tools are what we do best!
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HomepageUniverse Reviews (7)
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★5
Review Summary
Generated using AI from real user reviews
HomepageUniverse receives overwhelmingly negative feedback, with five one-star reviews describing severe service failures against just two five-star reviews from long-term customers.
The complaints centre on critical technical incompetence. Multiple users report data loss, including a permanent loss of five years of company email; slow servers causing upload failures; corrupted databases that support staff could not repair; and broken firewall rules after service outages. WordPress implementation problems, domain transfer errors locking accounts for 90 days, and websites held hostage due to security issues are cited by different customers. One reviewer notes that service quality deteriorated sharply after the company acquired URLJet. A particularly damning experience involved a user locked out of their control panel for 20 days while support tickets went unanswered.
The two positive reviews come from long-term, high-volume customers—one running a decade-old ecommerce site, another a 10+ year subscriber—who praise responsive support and reliable service. Both emphasize tenure and stability, suggesting the company may perform better for established accounts.
The stark divide suggests inconsistent service delivery or significant problems with newer customers and problem resolution. The frequency of data loss and support unresponsiveness across unrelated accounts raises serious concerns for businesses prioritizing reliability.
★★★★★
Friday, December 13, 2024
“Absolute joke. I installed WordPress on their server for a…”
Absolute joke. I installed WordPress on their server for a client. It took significantly longer than normal because their servers are incredibly slow and gave 500, 504 and 'your file failed to upload' errors every 5 minutes. So, I chatted with tech to see if there are any errors on their end. The tech accidently corrupts the sql and the whole thing disappeared, mid-chat. 2 days later, their techs could not figure out how to repair it - all four of them. It had to be removed. A week later, a failed Wordpress reinstall attempt (by their techs) lead to 2 definitive conclusions: they can't run Wordpress (as advertised) and they are clueless.
★★★★★
Friday, December 6, 2024
“First foray with HPU was when they lost 5 years…”
First foray with HPU was when they lost 5 years of my company email and couldn't recover any of it. The tech support here is simply pathetic and as bottom shelf as you can get. When I tried to move my domain, they had entered my email address incorrectly. So I had to update my email, which locked my domain transfer for 90 days. I could almost believe they did this intentionally, but that would actually take intelligence, which no one I dealt with there has.
★★★★★
Tuesday, March 12, 2024
“This used to be my go to host I recommended…”
This used to be my go to host I recommended to all my friends, service/knowledge has dropped off the face of the earth. My web site was down for 3 days because of another web site getting a DDOS attack, when they resumed service, their firewall rules broke everything on my web site, and had to spend 2 days restoring my level of permissions to have my Xenforo Forum & Wordpress functioning normally.
★★★★★
Friday, August 16, 2019
“We have been with Homepage Universe for over 10 years…”
We have been with Homepage Universe for over 10 years and have multiple dedicated servers. We are a high traffic online ecommerce site which cannot afford any downtime. Extremely happy with the service and tech support we have received over the years
★★★★★
Friday, August 16, 2019
“We have been a customer for many years. We host…”
We have been a customer for many years. We host our website and our email accounts with Homepage Universe. Their pricing is very reasonable and the online tech support is responsive. I had an issue today and Mario was able to quickly understand the problem and offered a swift resolution. I would definitely recommend using their services.
★★★★★
Friday, November 16, 2018
“URLJet was great but Homepage Universe, the company that bought…”
URLJet was great but Homepage Universe, the company that bought them, is ABSOLUTELY HORRIBLE!!!!! Customer service has poor attitudes, highly unprofessional and they even took my site down after 9 YEARS OF BUSINESS WITH THEM over a very small, temporary issue. I finally had enough and left.
★★★★★
Friday, February 9, 2018
“In 8 years working on the Internet I haven't found…”
In 8 years working on the Internet I haven't found a hosting company that will take your money and keep your websites hostage. Until I met HomepageUniverse. I was a client of another company which they bought, so I didn't bother to change. Big mistake. One day, one of my websites was hacked and taken down because there were some php scripts doing damage to users / other sites. Everything Ok until here. To my surprise, my Cpanel access was blocked, and 20 days later, after countless tickets (which nobody cares to respond) and countless support chats (that led absolutely nowhere - I was told over and over to wait for a support ticket reply) I still can't get my websites so I can go to another web host. So I paid so that my websites stay hostage on their server.
