VCC Live

VCC Live

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What is VCC Live?

VCC Live provides innovative Cloud-based Contact Center solutions that empower companies to provide the best customer experience. With our software, contact centers can handle a full spectrum of incoming and outgoing communications – through Phone, Email, SMS, Chat, and Social Media.

We are a global company doing business in 52 countries, providing telecom coverage in more than 150 countries, and reliable services for more than 15,000 users worldwide.

An important milestone in our history was the introduction of VCC Live Pay - a PCI-DSS, ISO-certified payment service that allows customers to complete card payments during phone conversations with the agents.

The power of speech is universal. Our mission is to help you speak easily to your customers and bring you closer to them.

To learn more about VCC Live, visit http://vcc.live

For the best CX content, visit: http://vcc.live/blog

VCC Live Key Features

Blended Call Center

Call Logging, Recording and Scripting

Campaign Management

Inbound and Outbound Call Center

Interactive Voice Response

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Reporting/Analytics

What is VCC Live?


VCC Live Pricing

Our pricing fits all businesses from 10 operators to huge call centers.

Monthly fees are calculated per seat and are based on the pricing package you choose. The number of seats can be increased and decreased during the subscription period, based on the changing needs of your contact center.

You do not need to make any initial financial investment, as it is not required. The only upfront costs that may occur is if you request a consultation before the start of the contract, or if you have special needs, such as custom developments and releases.

Starting price: $55.00/month/user


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