Boostopia
What is Boostopia?
Boostopia builds products for customer service managers and operations teams to decrease stress, control costs, and retain customers. The existing market of technology solutions focuses almost exclusively on building workflow tools for customer service agents and NOT their bosses, the managers. The good news is that we partner with and don't replace, the existing toolset that companies already have. The Boostopia Solution... 1. Support Intelligence Platform - Business Intelligence (BI) built exclusively for support operations. 2. Workflow Products - Built on top of the Support Intelligence Platform platform; helping managers with the 'jobs to be done'? of capturing the value uncovered by the Business Intelligence product. 3. People - Dedicated customer success support to work with our customers. Early customers are seeing decreasing Orders to Conversations Ratios of 20% and increases in Agent Productivity by 20%.
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