Customer Engagement Software
You can have a great product and still lose customers to silence. Customer engagement software closes that gap by keeping conversations alive across channels, from email and SMS to social and in-app messages. Instead of customers going quiet or drifting to a competitor, you're actively reaching out with relevant messages at the right moment, whether that's a timely reminder, a win-back offer, or a check-in after purchase. The software tracks who's engaged, who's gone cold, and which messages actually move the needle, turning scattered touchpoints into a coordinated strategy. You can segment audiences by behavior and history, automate sequences that feel personal rather than robotic, and measure whether your outreach is actually deepening relationships or just adding noise. The payoff is straightforward: higher retention, more repeat purchases, and customers who feel like you're paying attention. If you are after something more specific, have a look at our Customer Loyalty, Customer Satisfaction, or Feedback Management categories.
We help eCommerce businesses grow sales through deep customer understanding and seamless multi-channel interactions. Our approach collects real-time data on transactions, preferences, and website behavior, stored and managed in our Customer Data Platform. This data powers our… Learn more about SALESmanago.
Connex One is a multi-award-winning customer engagement platform that enables next-gen communication for businesses worldwide. Our feature-rich CX software is secure, adaptable, and scalable for all businesses. Designed by a world-class development team, Connex One enables… Learn more about Connex One.
Say hello to NextOS NextOS brings all of your customer and team communication tools in one place. Make it easier to provide the experience everyone craves. Perfect for SMBs Use our built-in suite of tools to keep your entire toolset in one workspace. Manage everything from… Learn more about Nextiva.
Ameyo: An All-in-one Communication Solution for Impeccable Customer Experience Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly… Learn more about Ameyo.
Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions … Learn more about Engageware.
An engagement and retention application, NotifyVisitors, provides a cross-device customer involvement for various business sectors using mediums such as Web Push & Push Notification, Progressive Web App, In-App & Web Banners and Surveys. It uses precise analytics to communicate… Learn more about NotifyVisitors.
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key… Learn more about respond.io.
Dyrect Solutions, Inc provides marketing services to eCommerce & retail brands. Having worked with 100s of brands, they are an industry pioneer ifor First Party Data Collection & Post Sales Engagement. Dyrect helps you to acquire customer data like Name, Email ID, Phone #… Learn more about Dyrect.
Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. … Learn more about eGain.
All-in-one gamified onboarding and engagement software, that serves the purpose of creating engaging user flows to: - increase monthly active users - reduce churn - increase product engagement - increase revenue. The software is easy-to-use platform, that benefits the most… Learn more about MarbleFlows.
Notificare is a leading powerful Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet, to deliver the most… Learn more about Notificare.
We help brands to generate more new leads from their website, test and track new ideas and improve customer engagement software - across the entire customer journey. Learn more about Serviceform.
Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactions, and enabling the ability to architect faster and more efficient processes… Learn more about Acquire.