What is Canadian Web Hosting?
Canadian Web Hosting and its subsidiaries represent a comprehensive service structure designed to meet their client's most demanding requirements. With proven experience and stability that is unique for a technology company, Canadian Web Hosting is a leading managed hosting company that specializes in hosting business and enterprise-class clients. One of only a few SAS70 Type II and CICA 5970 certified service providers in Canada, Canadian Web Hosting delivers a secure and scalable service delivery for a diverse range of companies throughout Canada.
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Canadian Web Hosting Reviews (9)
- ★★★★★5
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Canadian Web Hosting divides users sharply: most report solid service and responsive support, but one user experienced catastrophic failure with malware infection and deleted backups that went unresolved.
The majority of reviewers praise reliable uptime, fast response times from customer support (one user reported 30-minute email turnarounds), and good value. VPS and dedicated server users specifically noted strong performance compared to previous hosts. Several appreciated Canadian server locations for privacy compliance. Setup and onboarding experiences were consistently smooth across reviews.
One five-star review was heavily marked by formatting errors, which may affect readability but not necessarily reflect the reviewer's actual experience. The one one-star review stands apart: the user's WordPress site was infected, backups were automatically deleted, and support became unresponsive—a critical failure that contradicts the otherwise consistent praise for customer service.
The discrepancy is notable. Most customers report multi-year satisfaction, but the single severe incident raises questions about whether support quality and security protocols are consistent across all accounts or customer types. Buyers should weigh the strong majority experience against the reputational risk of that unresolved crisis.
★★★★★
Tuesday, October 11, 2016
“I've been incredibly disappointed with Canadian Web Hosting. After setting…”
I've been incredibly disappointed with Canadian Web Hosting. After setting up my website last year and backing it up, I re-visited it last month to discover that the site wouldn't load at all. With no notifications from Canadian Web Hosting, my site had been infected with malware and all my backups were deleted. I paid for security add-ons for the project, which is just a standard WordPress site. The fact that Canadian Web Hosting deleted my backups means that I will likely have to rebuild the site from scratch. They haven't responded to my email queries, and I keep getting passed off to other people. I signed up for Canadian Web Hosting because of its good reviews. I'm now wondering if the other reviews are fake. Since my site was infected and my backups were deleted, I've heard from other people about similar problems with Canadian Web Hosting. I'm incredibly disappointed in the product - it's erased two years of work.
★★★★★
Wednesday, October 15, 2014
“I have been with Canadian Web Hosting for over 2…”
I have been with Canadian Web Hosting for over 2 years and have found everything to be great, I have shared hosting and have not had any issues. Customer service has always been helpful. I did a lot of research after a slow year (server) with iPage. I am happy I went with CWH
★★★★★
Friday, January 4, 2013
Abctutors“I think it's very well set up and particularly see…”
I think it's very well set up and particularly see it as organized. I would recommend it to anyone. Their offers are splendid.
★★★★★
Thursday, December 6, 2012
“I+have+been+using+Canadian+Web+Hosting+as+my+webhost+since+August+2012.+I+have+enjoyed+the+services+offered+and+love+the+platforms+that+they+have+available.+So+far,+I've+been+using+a+Hyper-V+VPS+and+a+cPanel+account+and+both+have+worked+flawlessly.+They+have+outstanding+customer+service+and+I+usually+get+my+questions+answered+in+30+minutes+or+less+via+email.+It's+so+great+to+work+with+a+company+that+has+such+a+great+level+of+professionalism+and+integrity.+I+highly+recommend+their+services.”
I+have+been+using+Canadian+Web+Hosting+as+my+webhost+since+August+2012.+I+have+enjoyed+the+services+offered+and+love+the+platforms+that+they+have+available.+So+far,+I've+been+using+a+Hyper-V+VPS+and+a+cPanel+account+and+both+have+worked+flawlessly.+They+have+outstanding+customer+service+and+I+usually+get+my+questions+answered+in+30+minutes+or+less+via+email.+It's+so+great+to+work+with+a+company+that+has+such+a+great+level+of+professionalism+and+integrity.+I+highly+recommend+their+services.
★★★★★
Wednesday, December 5, 2012
“I+found+the+site+from+their+sponsorship+of+a+WordPress+event.+I+signed+up+to+their+vps+services+after+talking+to+a+knowledgeable+rep+at+the+conference.+It's+been+smooth+sailing+ever+since.+They+are+always+available+to+assist+with+any+technical+questions.”
I+found+the+site+from+their+sponsorship+of+a+WordPress+event.+I+signed+up+to+their+vps+services+after+talking+to+a+knowledgeable+rep+at+the+conference.+It's+been+smooth+sailing+ever+since.+They+are+always+available+to+assist+with+any+technical+questions.
★★★★★
Monday, December 3, 2012
“Canadian Web Hosting has carried our services for a number…”
Canadian Web Hosting has carried our services for a number of years now and have been satisfied with it. We have had very few incidents which have been met with amazing customer and technical support to make the situation right. I would recommend them to my industry colleagues.
★★★★★
Friday, November 30, 2012
Bootnode“I+recently+signed+up+for+a+dedicated+server+and+compared+to+my+previous+host+in+Canada+I+was+very+happy+with+the+speed+and+performance.+While+I+haven't+had+a+chance+to+interact+with+their+support+team,+they+completed+my+server+setup+with+no+charges+and+keep+communicating+with+me+during+the+entire+time.+Great+service.+”
I+recently+signed+up+for+a+dedicated+server+and+compared+to+my+previous+host+in+Canada+I+was+very+happy+with+the+speed+and+performance.+While+I+haven't+had+a+chance+to+interact+with+their+support+team,+they+completed+my+server+setup+with+no+charges+and+keep+communicating+with+me+during+the+entire+time.+Great+service.+
★★★★★
Thursday, November 29, 2012
“I+thought+this+was+a+relatively+good+product+although+the+service+was+relatively+slow+for+what+it+is+offering.+I+think+it+is+a+pretty+good+product+to+use+mainly+for+web+hosting.”
I+thought+this+was+a+relatively+good+product+although+the+service+was+relatively+slow+for+what+it+is+offering.+I+think+it+is+a+pretty+good+product+to+use+mainly+for+web+hosting.
★★★★★
Thursday, July 19, 2012
“I've+been+hosting+with+CWH+for+several+years+and+their+customer+service+is+impeccable.+I+recommend+hosting+to+my+associates+if+they+require+'real'+Canadian+hosting.+Their+servers+are+located+in+Vancouver+and+Toronto+which+is+important+to+me+because+of+strict+Canadian+privacy+laws.”
I've+been+hosting+with+CWH+for+several+years+and+their+customer+service+is+impeccable.+I+recommend+hosting+to+my+associates+if+they+require+'real'+Canadian+hosting.+Their+servers+are+located+in+Vancouver+and+Toronto+which+is+important+to+me+because+of+strict+Canadian+privacy+laws.
