Tuesday, December 29, 2015 #43388 Almie Boniao Ducao from Ayn Al Shaheen Films Qatar When we took Elucentra Cloud, the service went well and I quickly finish my job. At first I have experienced some problems, but it also quickly resolved immediately because of immediate response from Elucentra Did you find this review helpful?
Thursday, November 5, 2015 Verified Review #42472 Seth Scott from Monkey Wrench Productions LLC Speedy response time and headache free service. 3 of 3 people found this review helpful. Did you find this review helpful?
Thursday, November 5, 2015 #42469 Edward Culp from Aloha Tax Service Elucentra has been a reliable and responsive server for my Quickbooks. They give extremely quick and successful customer service when I need it! 2 of 2 people found this review helpful. Did you find this review helpful?
Tuesday, August 25, 2015 Verified Review #40919 Joe Hopkins from Texas Farm Credit System Elucentra by far has a superior service in providing a cloud hosting solution for QuickBooks products among many other solutions. As many people will tell you, the QuickBooks Online solution is convenient and the desktop version of QuickBooks is powerful in its full functionality and reporting capabilities. So..... why not combine the power of both!!! Elucentra provide a conduit to host your QuickBooks desktop licensed software in a secure cloud environment with worry free backup and superfast server rendering. As a matter of fact, I was able to run a 2014 QuickBooks Enterprise connection with my Mac Air laptop using my hotspot connection on my cell phone while sitting in a Home Depot parking lot. If I had any issues, I would typically send Elucentra an email and my problem was resolved within a few minutes. The support staff is friendly & personable. As Chief Financial Officer for multiple companies I worked 1st hand with Elucentra to convert five separate software versions of QuickBooks that resided on 5 different city desktop locations all into one version of QuickBooks Enterprise. We were able to assign user access right for specific individuals to one or more databases as needed. I am able to view in real time all the accounting data from each location while still giving the localized accounting staff in remote cities the ability to do the daily accounting work. You don't have to be a large organization to reap the benefits of the online server environment. Go ahead and take that Caribbean vacation and login using a remote computer... you deserve a break. With a little advanced notice they can have a new virtual server spun up for you in a few hours and import your backup QuickBooks file (depending on the size) within another hour or so of sending them the data file. To my knowledge they still support the month to month service commitment. So you can quit anytime, no questions asked. But believe me... once your on.... there will be no reason to get off. You will have a few questions during the first couple of weeks such as setting up the simple slave printers & setting up the invoice & reporting email system to use your current email server. Other than that it is a very simplistic and user friendly experience. Good luck on your remote number crunching in the mean time! 5 of 5 people found this review helpful. Did you find this review helpful?
Sunday, March 1, 2015 #31741 Dustin Holzberger from Florida Centerline Group, inc. I searched for a solution for hosting my QuickBooks Enterprise Edition for the past few years but for the money it just did not seem to make good fiscal sense. Plus there always seem to be ad on services that kept pushing the price further out of reach. Today, I have Elucentra Cloud Services. Its twice as fast as when I had QuickBooks on my own network and the staff has all been Johnny on the spot with any questions or need I have. Excel was included and it works with my hosted tax solution called Avalara. Great solution and I could not be happier. 5 of 5 people found this review helpful. Did you find this review helpful?
Tuesday, February 3, 2015 #30184 Michelle G. from Genesis Contracting, Inc. Very pleased with their services. It's a great freedom to be able to access our Company File whenever and from wherever. The customer service is A . Always quick and very helpful. CFO and Office Manager are VERY satisfied with Elucentra. 7 of 7 people found this review helpful. Did you find this review helpful?
Wednesday, November 26, 2014 #27009 Lilly Kristianson from Hawaii and Sierra Glass Block We have been using Elucentra Cloud services for almost 6 months now and love it. To have access to our QuickBooks accounting program for both of our locations from anywhere has given us all the tools we need to keep our business on track.Thank you Dave for your constant support! 8 of 9 people found this review helpful. Did you find this review helpful?
Wednesday, November 26, 2014 #26989 kent dalzell from FastbindUSA We have been with Elucentra for about 1 year and the service has been very fast and always spot on. The up time is very good and the speed of the cloud server is very very good, We have a 100gig connection and enjoy no real lag time except when our local provider has problems. We are very happy with the service and the company. 7 of 8 people found this review helpful. Did you find this review helpful?
Friday, October 17, 2014 #24218 Audrey from ABKramer Group, LLC I just wanted to take a moment to share with you my experience with Elucentra. We are a small business with only a few employees; however, our employees do not work in the same location. We were transferring accounting files back and forth and sometimes would get it wrong and end up sending or updating an old version and then we'd have to redo everything. I was looking for a means of everyone having access and being able to work in the same data files at all times. It had to be accessible 24/7 not only for the data but also for support. When I came across Elucentra and you advertised 24/7/365 support via live chat and very little down time, I was skeptical. It "felt" expensive for us since we are small, but thought I would give it a try. I have been so thankful that I did. I cannot tell you the peace of mind I have knowing everyone's in the same files and that when I am up and working at 3 a.m. or on the weekends, I don't have to worry with whether I have the latest information and knowing any changes I make my employees also have access to. Your customer support has been outstanding. I have literally chatted with people at 3 a.m. and on weekends....all hours... and someone is always quick to respond and solve whatever issues I may be experiencing (many of which are just my lack of understanding...not really software issues). You have an outstanding staff and product. I would not hesitate to recommend you to anyone and have already done so. 16 of 17 people found this review helpful. Did you find this review helpful?