Intelligent Contacts
What is Intelligent Contacts?
Named "Top 10 CONTACT CENTER SOLUTION PROVIDERS - 2019" by CIO Applications. ** Named one of the MOST INNOVATIVE COMPANIES TO WATCH IN 2018 by The Silicon Review ** Named one of the 20 MOST PROMISING PAYMENT AND CARD SOLUTIONS in 2017 by CIOReview Magazine The Intelligent Contacts Cloud Contact Center suite includes ACD groups with skills-based routing, an Intelligent IVR system with text-to-speech, full call recording, computer telephony integration (CTI), speech analytics, unified messaging, payment processing, call time optimization, automated payment negotiation, and real-time data services. With simple configuration via any web browser, Intelligent Contacts obliterates the complexity of call center setup and management.
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