Qualys
★★★★★ 4.8 · 32 Reviews
What is Qualys?
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and compliance solutions with over 10,300 customers in more than 130 countries, including a majority of each of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and consolidate their security and compliance solutions in a single platform and build security into digital transformation initiatives for greater agility, better business outcomes and substantial cost savings. The Qualys Cloud Platform and its integrated Cloud Apps deliver businesses critical security intelligence continuously, enabling them to automate the full spectrum of auditing, compliance and protection for IT systems and web applications on premises, on endpoints and elastic clouds. Founded in 1999 as one of the first SaaS security companies, Qualys has established strategic partnerships with leading managed service providers and consulting organizations including Accenture, BT, Cognizant Technology Solutions, Deutsche Telekom, Fujitsu, HCL Technologies, HP Enterprise, IBM, Infosys, NTT, Optiv, SecureWorks, Tata Communications, Verizon and Wipro. The company is also a founding member of the Cloud Security Alliance.
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Qualys Reviews (32)
- ★★★★★25
- ★★★★★6
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Qualys earns overwhelming praise for security effectiveness and ease of use, though support responsiveness is inconsistently reported. The vast majority of users—28 of 32 reviews rate it 4 or 5 stars—highlight strong security outcomes, intuitive interface, and reliable customer service. Many specifically commend the cloud agent and automated capabilities, with several noting noticeable security improvements within weeks of deployment.
One detailed 3-star review stands out as a significant outlier, however. That user experienced substantial friction with authenticated scans, module synchronisation issues (AssetView and ThreatProtect), and critically, severely delayed support response—describing a 6-month wait for a simple fix and generic first responses. This contrasts sharply with the consistent praise for support elsewhere, though a few reviews do mention Qualys being "very busy."
The product itself draws no serious functional criticism beyond the one account of syncing problems. Users consistently describe the platform as easy to navigate and effective at reducing security anxiety. For most buyers, Qualys appears to deliver on its core promise, but the one detailed negative experience suggests support quality may vary significantly or degrade under certain circumstances—worth probing in evaluation if your environment resembles that reviewer's setup.
★★★★★
Thursday, December 7, 2017
“Performance is adequate, cloud agent is awesome, running authenticated scans…”
Performance is adequate, cloud agent is awesome, running authenticated scans can be a nightmare. Good luck if you have to open a support ticket because they are TERRIBLE at getting back to you and the first 3 responses will be general answers you could have googled. Took them 6 months to fix something very simple. Some modules like assetview and threatprotect don't sink properly. Overall you can keep your environment safer, but not with a bit of hassle.
★★★★★
Monday, February 10, 2014
“Qualys is the right thing for the job, they offer…”
Qualys is the right thing for the job, they offer amazing support and a user friendly product, along with a brilliant interface. 5 stars from me, it's the kind of product that I will recommend to friends and family.
★★★★★
Wednesday, January 8, 2014
“Very user-friendly product with an incredible support staff to back…”
Very user-friendly product with an incredible support staff to back it up. I've never had a company approach customer support so seriously and with such a great attitude.
★★★★★
Monday, November 11, 2013
W&H“Accompanied with a user-friendly website and amazing product support, Qualys…”
Accompanied with a user-friendly website and amazing product support, Qualys goes above and beyond all my security needs. Highly recommended.
★★★★★
Monday, November 4, 2013
Amt“Qualys is an innovative tool in the market of network…”
Qualys is an innovative tool in the market of network security and data management. More people should know about this their latest technology!
★★★★★
Tuesday, October 29, 2013
“Qualys is an absolute trend setting in network security and…”
Qualys is an absolute trend setting in network security and cloud data management. All should feel safe trusting them!
★★★★★
Friday, September 6, 2013
“Qualys is the market leader in cloud security, and for…”
Qualys is the market leader in cloud security, and for good reason. Easy to use website, good customer service and a definite feeling of security.
★★★★★
Monday, July 15, 2013
Jsl&a“The security provided by Qualys is phenomenal. I am highly…”
The security provided by Qualys is phenomenal. I am highly satisfied with the customer service that was provided, as well the accessibility and convenience of the product. I would highly recommend this product.
★★★★★
Monday, July 8, 2013
Top Notch“The security for this product is amazing. Switching to Qualys…”
The security for this product is amazing. Switching to Qualys was a right decision. Also, the customer service is one of the best I have dealt with. I would highly recommend this product to many people.
★★★★★
Wednesday, June 5, 2013
“Qualys is the right thing for the job, the feeling…”
Qualys is the right thing for the job, the feeling of being secure is great, but what makes it really great is the user friendly and efficient customer service along with the brilliant interface. Easy 5 stars for me, it's the kind of product that you recommend to friends and family.
