What is SupportGenie?
Revolutionizing Customer Support with Live Video, Chat and AI Omni Channel Customer Support Software for Smart Devices, IoT Devices and Hardware
Alternatives to SupportGenie
ScorebuddySpotlightScorebuddy is a cloud based quality assessment tool for contact centers. It replaces spreadsheets and documents with web-based… Learn more about Scorebuddy.
ThinkOwlSpotlightThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered… Learn more about ThinkOwl.
StudyFAQSpotlighthttp://studyfaq.com Study FAQ is online tutoring service enabling access to 1000+ tutors in different Subjects at different… Learn more about StudyFAQ.
1to1ServiceFor more than two decades, One-to-One Service.com has been at the forefront of delivering unparalleled digital service and… Learn more about 1to1Service.
AnswerIQAnswerIQ is an AI solution for customer support organizations that can increase first contact resolution (FCR) and reduce ticket… Learn more about AnswerIQ.
AquantAquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from… Learn more about Aquant.
BoldDeskBoldDesk was publicly launched in 2022, dedicated to revolutionizing customer support and helpdesk solutions. Our company… Learn more about BoldDesk.
Brand EmbassyBrand Embassy is an omnichannel cloud-based customer service platform, allowing interaction through integrated social networks… Learn more about Brand Embassy.
ChannelsChannels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service… Learn more about Channels.
ChatarooWeb based help desk software! Chataroo eTicketing allows you to manage your support services more efficiently, treating each and… Learn more about Chataroo.
SupportGenie Reviews (2)
- ★★★★★0
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SupportGenie receives solid marks from its limited user base. Both reviewers rate the product 4 out of 5 stars and highlight its customer support capabilities, with one calling it the best in its category and another praising it specifically for tech support use cases. The second reviewer also notes the availability of a free video support tool, which appears to be a valued feature.
With only two reviews on file, there is insufficient feedback to identify common pain points or weaknesses. Potential buyers should seek additional user perspectives or trial the product directly to understand where it may fall short or which features matter most for their specific support workflows.
★★★★★
Friday, February 19, 2021
★★★★★
Friday, November 6, 2020
“Support-eye.com free video support tool is excellent for Tech support.”
Support-eye.com free video support tool is excellent for Tech support.

