
UserTesting.com
★★★★★ 4.0 · 1 Review
What is UserTesting.com?
**About UserTesting** UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue. **How do you position yourself against your competitors?** With UserTesting’s platform, you get feedback within hours - not days or weeks like traditional research. The feedback you receive tells you more than what a user did—it tells you why. Unlike analytics products, you’ll hear what users think, and you can ask them questions. Setting up a test is easy and doesn’t require any special training. You can set up a test on your own in minutes, or have us do everything for you, from study design to analyzing videos and communicating findings.
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UserTesting.com Reviews (1)
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- ★★★★★1
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Review Summary
Generated using AI from real user reviews
UserTesting offers reliable payouts but frustrates users with scarce test availability. This reviewer has used the platform for six months and appreciates the predictable payment system—funds arrive exactly seven days after test completion. However, the core complaint is that qualifying tests are hard to find; even when available, most don't match the reviewer's profile. Completing 8–10 tests weekly appears to be an aspirational target rather than typical reality. For those who do qualify and land tests, the platform delivers on payment integrity, but inconsistent test supply limits earning potential.
★★★★★
Thursday, October 12, 2017
“I've been using UserTesting for about 6 months now. I…”
I've been using UserTesting for about 6 months now. I generally try to complete 8-10 tests per week, but the tests are few and far between and even when they are available, I don't qualify for a large majority of them. Getting paid is accurate as you get paid exactly 7 days after your test is complete and uploaded to their site. I wish I qualified for more tests!!

