Verbate
★★★★★ 5.0 · 2 Reviews
What is Verbate?
Verbate opens your surveys to the world of video. Video surveys work just like any survey tool except rather than responding to your questions and tasks in writing, respondents record video responses, explaining feedback, testing products, they can even take you shopping. Add video questions to your existing surveys or run standalone video survey projects.
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Verbate Reviews (2)
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Verbate wins strong praise for collecting genuine customer feedback without the constraints of traditional surveys. Both users highlight its ability to capture authentic, unfiltered responses—one reviewer explicitly contrasts it with restrictive multiple-choice surveys that guide respondents toward predetermined answers. The platform's video survey feature is noted as a particular strength, allowing participants to respond naturally using just a mobile phone and internet connection. Users also emphasise ease of use; setup and completion are described as straightforward. The feedback gathered is characterised as richer and deeper than conventional survey tools, giving customers and employees genuine voice rather than forcing them into binary or limited-choice formats. No criticisms or limitations appear in these reviews.
★★★★★
Tuesday, November 10, 2015
“Getting feedback is pretty hard and surveys just don't cut…”
Getting feedback is pretty hard and surveys just don't cut it. We all have seen the email from Survey-Primate that feels like you are just getting asked questions that only allow the answers that the company wants to hear. I like Verbate because I can get the answers that clients/customers want to give. I figure why constrain my customers, give them voice to say exactly what they think of me and my service? The result is better than a piece of paper with ticks every single time. If you love your customers, use Verbate!
★★★★★
Tuesday, November 10, 2015
“Verbate goes beyond the usual online survey tool with video…”
Verbate goes beyond the usual online survey tool with video surveys that can be completed anywhere by anyone with a mobile phone and access to the internet. It is super simple to set up and complete surveys. Verbate is a great way of getting richer feedback and insight into what customers, employees and team members are really thinking.
