What is SmartMatchApp?
The #1 Matchmaking Software CRM. Smart Match App is an award-winning matchmaking and membership management software CRM servicing more than 100,000 users worldwide. Match your clients, arrange introductions and dates, receive valuable date feedback with professional matchmaking tools. Smart CRM software with professional matchmaking tools and functionality addresses important tasks from one system to bring your business to a higher level by working Smart. Smart matchmaking CRM software is being used by a variety of industries, from personal relationship management and business professional matching to nonprofit administration. 1. Match clients individually or allow our Smart algorithms to suggest matches for you. 2. Make personalized introductions with optional photos and videos with just a few clicks. 3. Send personal and group emails, SMS text messages, notifications, and reminders. 4. Build custom forms, integrate your database with your marketing campaigns. 5. Upload your company logo, customize colors and have a professional look. 6. Engage your clients with a personal member login or fully interactive member portal. 7. Generate custom reports on a wide range of filters and criteria. 8. Keep an eye on project management, manage tasks, priorities, events or activities, client status. 9. Use Zapier or our own custom API to connect with 2,000+ apps. 10. Create a custom database using any criteria to organize your clients. 11. Search your database by any desired criteria within seconds. 12. Send personal or automated surveys and get valuable feedback from your clients. 13. View history of profile updates, emails, SMS messages, notes, matches and calls. 14. Schedule matches, introductions, meetings, tasks, events and feedback. 15. Book and complete meetings and events and follow up with participants. 16. Run your financials and invoice your clients straight from SmartMatchApp. 17. Explore our established network of more than 1,000 matchmakers. 18. Store files, photos, videos and documents within the app. 19. Send beautiful HD photos and videos with your introductions. 20. Create client contracts, expiry dates. 21. Set up your own URL and make the system a true part of your business. Match people for personal relationships and make individual connections. Servicing matchmaking companies, dating agencies, and relationship coaches worldwide. Make business introductions in any industry. Match buyers with sellers, investors with startups, partnerships and more. Increase business deals and opportunities. Discover new productive ways to match people in the educational sector. Match teachers and tutors with students, mentors and mentees. The learning possibilities are limitless. Apply smart matching algorithms in a social environment. Match people for friendship, traveling, housing, volunteering, and many other social causes. Bring skills matching to the highest level. Easily find matches in your database for employment, mentorship, or training. Help people advance in their careers. Add a matchmaking component to your events. Match your business and social events attendees for a more productive experience. Match your association members based on their interests. Create more referrals, boost member value proposition, increase loyalty and engagement. Build new revenue channels. Create fruitful environments and opportunities in large organizations for finding work, education, volunteer, and community service projects. For causes that require the foremost attention, especially in times of crisis, nonprofit organizations can match intellectual and physical resources worldwide. Build stronger professional or social networks. Connect people and businesses from all walks of life based on their interests.
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SmartMatchApp Reviews (17)
- ★★★★★17
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SmartMatchApp is purpose-built for matchmakers and enjoys uniformly strong user satisfaction. All 17 reviews award five stars, with users consistently praising the software as essential for running a matchmaking business, whether for dating, professional networking, investor connections, or other matching use cases.
Users highlight three concrete strengths. The platform is easy to navigate and organize client information securely, with customizable workflows that adapt to different business models. The support team is highly responsive, answering questions quickly via email, video calls, and live chat, and actively implementing user suggestions within weeks. Multiple reviewers emphasize the personal, friendly nature of the support—staff are described as knowing their product deeply and treating customers like partners in growth.
A smaller but notable set of reviews praise the team's willingness to pursue custom development for non-traditional use cases, from connecting biotech professionals with educators to matching investors with capital seekers. Reviewers note the platform has evolved continuously since its launch, with regular updates and new features. No meaningful criticisms appear across the reviews; even users with complex needs express satisfaction with the vendor's responsiveness rather than frustration with limitations.
The consistent theme is that SmartMatchApp fills a specific gap—purpose-designed CRM software for the matchmaking industry—and backs it with attentive customer service and ongoing product development.
★★★★★
Friday, March 26, 2021
“SmartMatchApp is an essential tool for my matchmaking and dating…”
SmartMatchApp is an essential tool for my matchmaking and dating services business! It is an all in one CRM designed with matchmakers in mind. The team has also gone above and beyond to assist me with starting my business and explaining how this powerful tool can assist me. I highly recommended using SmartMatchApp if you are in the dating services business!
★★★★★
Friday, March 26, 2021
“Smartmatch makes life so easy! As a small niche business…”
Smartmatch makes life so easy! As a small niche business it really has transformed reporting and, to be honest, there's so much I haven't used yet. All in good time. Whenever I've had an issue, the backup team have been really helpful and personable - they're like friends and really know their business. Well done. Highly recommended!!
★★★★★
Friday, March 26, 2021
“Smart Match App is a modern matchmaker's most essential tool!…”
Smart Match App is a modern matchmaker's most essential tool! The platform is user friendly and makes keeping track of everything client-related easy, in a professional and well-organized format. I love how simple it is to request clients to update their information and to send introductions! Smart match app has an extremely efficient support team, always available to answer my questions, provide help in a timely fashion and friendly manner! Highly recommended for all matchmakers!!!
★★★★★
Friday, March 26, 2021
“We have been using SmartMatchApp as a service to bring…”
We have been using SmartMatchApp as a service to bring biotech professionals together with classroom teachers in hopes of giving students information about biotech careers. This is a use of the platform that, to perfect, will need quite a bit of custom development over time, and the SmartMatchApp staff have been working hard to create exactly what we need. The customer service is superb. SMA has numerous video tutorials, but staff are also very quick to respond to email concerns and will set up video consultations at a moment's notice. I highly recommend giving them a try if you are looking for a platform to bring people together, whether it be socially or professionally. Thumbs up!
★★★★★
Friday, March 26, 2021
“Fantastic group of developers that truly care and put their…”
Fantastic group of developers that truly care and put their heart into their work. They have completely reinvented our company allowing us better customer service and a higher quality experience. They are highly attentive to our needs and never turn us away when we need them to innovate or create a new feature. They are amazing.
★★★★★
Friday, March 26, 2021
“We have worked with SMA for several years. They are…”
We have worked with SMA for several years. They are responsive, professional, and willing to work with us on our sometimes challenging needs. They continue to improve their platform as well with new updates all the time. I would highly recommend them and their services.
★★★★★
Friday, March 26, 2021
“I wouldn't be able to run my matchmaking business without…”
I wouldn't be able to run my matchmaking business without Smart Match! The best CRM I've found for matchmaking. They're also super helpful with any questions and always open to feedback or suggestions.
★★★★★
Friday, March 26, 2021
“I love Smart Match App. I have been a user…”
I love Smart Match App. I have been a user since 2015. Tim and his team at SMA are one of the main sources of our success. As a professional matchmaking service, it is imperative to be able to safely collect and securely store all of the data you receive from prospective clients and possible matches. SMA has made this process simple. SMA is customizable to your needs, intuitive in its design, and customer support is readily available. Thank you Tim for creating such an amazing product that my team can be proud of.
★★★★★
Friday, March 26, 2021
“"I use SmartMatch as my matchmaking database CRM. Excellent tools.…”
"I use SmartMatch as my matchmaking database CRM. Excellent tools. Easy to use. Very efficient and professional looking! I am very pleased and would not hesitate to recommend their services to other coaches and matchmakers".
★★★★★
Friday, March 26, 2021
“As a Dating Coach for over 8 years, I felt…”
As a Dating Coach for over 8 years, I felt that transitioning into Matchmaking would be a daunting task. After researching on which direction to take, I came across smartmatchapp. I scheduled a video consultation with Arthur, and I was amazed by the detailed information that he provided leading me to become an active member. Smartmatchapp's system is very easy to navigate and it helps keep my matches organized as I run a high-end matchmaking service based out in NYC. Their superior team keeps you informed of any new changes and guides you in developing a plan when using the system. If you want a service that prides itself on personability and growth for your business, smartmatchapp is the service to use!
