HelpDesk is an online ticketing system that simplifies team workflows. Its powerful features promote internal collaboration, allowing team members to manage, assign, and resolve customer inquiries. With features like tagging, private notes, and canned responses, HelpDesk ensures that every customer interaction is handled swiftly.
HelpDesk employs 256-bit SSL encryption to safeguard all data interactions. With a focus on saving time and improving productivity, HelpDesk enables your agents to deliver exceptional customer service quickly. Whether you run a small business or a large corporation, HelpDesk scales seamlessly to meet your needs.
Ticketing management
Escalation
Automation
Reports and analytics
Knowledge base
Canned responses
Private notes
Available worldwide.
Starting from $19 per account, per month.
HelpDesk offers 24/7/365 customer support over live chat, phone and email to address all your queries.
14 days, fully featured, no credit card is required to register an account.
HelpDesk software is designed to enable faster ticket solving for your customer support agents. Automation is key to providing the most efficient customer support. Your team gets access to a set of tools that allows them to respond to your customers faster but with high precision. You can manage your workflow using tags, ticket assignment options and private notes. With HelpDesk, making your customers happy is easier and requires less effort.
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